Blog authors

Vice President for State Government and Transport Sales
Desi Stoops is responsible for analyzing, valuing, negotiating and overseeing the execution of complex, multimillion-dollar contracts with state government entities. He has developed a comprehensive skill set that includes organizational management, business development and analytics, as well as financial-option theory and modeling techniques. Prior to joining Windstream Enterprise, Desi has applied these and other skills as vice president of wholesale markets for WOW! Internet, Cable & Phone where he was responsible for creating and implementing the firm’s wholesale cable go-to-market strategy. Desi holds a bachelor’s degree in Industrial and Organizational Psychology from Oklahoma State University.
1 articles
Chief Information Officer, GoHealth Urgent Care
Dev Ashish is the Chief Information Officer for GoHealth Urgent Care, one of the nation’s fastest growing urgent care companies, with over 100 locations. Dev enjoys the deeply personal aspect of the healthcare field and is energized by the opportunity created by the intersection of technology and world class care. He has spent his career in healthcare IT, starting with Epic Systems in Madison, WI, followed by a stint in healthcare operations as Executive Director, Revenue Cycle with a large multi-specialty provider group, DuPage Medical group in suburban Chicago. He holds an MBA from the University of Chicago Booth School of Business and a Masters in Information Technology from Clarkson University in Potsdam, NY.
1 articles
Senior Product Manager
Keith DeMatteo is responsible for defining, developing, launching and managing unified communications services and enhancements, all designed to bring productivity and cost of ownership improvements to businesses of all sizes. With over 30 years of experience in telecommunications and bringing solutions to market, DeMatteo came to Windstream in 2017 through the EarthLink merger where he led the management of the UCaaS and CCaaS product suites. At Windstream, DeMatteo was instrumental in launching OfficeSuite UC®, the flagship UCaaS service in the UCaaS solution set. Keith is a graduate of Lynchburg College where he holds a bachelor’s degree in business.
2 articles
Senior VP of Customer Care & Service Assurance
Elizabeth oversees customer care and repair. Elizabeth joined Windstream in 2017 via the acquisition of EarthLink, where she served as the Chief Customer Officer. Elizabeth has more than 20 years of experience in customer support leadership roles in the telecom space and is a graduate of Wittenberg University, where she received a degree in History and Political Science.
1 articles
Vice President of Service Delivery, NuArx
Eric Weinkam is a technical executive with over 20 years of experience in information technology; implementing organizational technology strategy, enterprise planning, and governance at the department or PMO Director level. He has hands-on experience with various project management methodologies including Agile/SCRUM.
1 articles
Retail Industry Analyst
Grant has more than 11 years of experience in the retail, contributing to his deep knowledge around business development, technology, product development, sales and merchandising. His unique background in retail and SaaS businesses makes him a credible thought leader and voice of the retailer within Windstream Enterprise. Prior to being Retail Analyst at Windstream Enterprise, Grant spent two years as a senior consultant at retail management consulting firm, Boston Retail Partners, where he delivered upon superior design and implementation of strategy, technology and process solutions. Before that, Grant spent eight years working in retail industry for a retailer doing greater than $100 million dollars annually as a Senior Buyer and Business Development professional.
1 articles
SLED Vertical Marketing Manager
Jennifer Head is the SLED vertical marketing manager at Windstream Enterprise. She is an E-Rate subject matter expert with a decade of experience, and additional experience with USAC’s Rural Healthcare (RHC) Program. She has previously held positions in Marketing and Sales Operations with Windstream Enterprise and Norlight Telecommunications, as well as Instructional Design at Shoe Carnival. Jennifer holds a Bachelors of Science in English from the University of Southern Indiana.
7 articles
Senior Vice President, Process Development and Project Management
Kevin Halpin works with business unit leaders across the company to enhance the customer experience. Halpin has worked in the communications industry for 20 years. He previously served as a transition lead vice president at AT&T, where he helped oversee the buildout of the information technology infrastructure needed to migrate Allied Wireless customers to AT&T. Prior to that, Halpin served as vice president of process development for Alltel Corp. He also held a number of other leadership roles at Alltel in relationship marketing, product management and strategic marketing.
1 articles
Senior Director of Service Assurance
Isabella is responsible for the Elite Network Operations Center, Data Service Assurance and Incident Management, and customer support teams. She joined WE in 2004 and has more than 20 years of experience in the industry.
1 articles
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