Blog authors

Senior Product Manager
Jungbo Hong is responsible for the managed network security services portfolio. He joined Windstream Enterprise in 2018 and has over 20 years of cloud, security, network products and solutions expertise at top-tier technology companies and network service providers. Jungbo has multiple security certifications including CISSP.
1 articles
VP of Strategic Solutions
Justin leads the network consulting and field implementation teams. Part of the current portfolio of services include those which help companies to right-size their network technology purchases. Having served in technology consulting organizations over the last 13 years, Justin has had wide exposure to hundreds of companies and their IT strategies. With a DNA rooted in sales leadership for boutique consulting firms and mid-market IT services companies, he has most recently served in leadership roles for multiple Fortune 500 technology organizations.
3 articles
Senior Product Manager
Kelly Crosby leads the enterprise infrastructure services portfolio at Windstream Enterprise. Prior to joining Windstream, Kelly held a variety of roles at TW Telecom, Level 3 Communications, Qwest Communications, MCI and KPMG in product management, product development, IT, finance and consulting. As a product manager, Kelly has managed the product lifecycle of wavelength services, ethernet, private line, colocation and professional services. Kelly holds an MBA from the University of Dallas and a Bachelor of Science from Ohio University.
2 articles
President of Enterprise & Wholesale
Layne is responsible for overseeing sales, financial performance, marketing, field technicians, service delivery and customer care and repair for the company’s enterprise, mid-market, commercial and wholesale segments. He also oversees the company’s Channel Program, including Value-Added Resellers (VARs), agents, Managed Service Providers (MSPs) and system integrators. Layne has worked in the telecom industry for more than 25 years, most recently as chief revenue officer at GTT. Previously he was the executive vice president for GTT’s Americas division..
11 articles
Regional President of Sales, Windstream South
Jeff Lowney is responsible for enhancing the customer experience, driving revenue growth, improving margins, and increasing cash flow. Lowney has more than 20 years of experience in telecommunications and data industries. Prior to joining Windstream, he served as regional vice president of the enterprise division for EarthLink which merged with Windstream in 2017. Prior to EarthLink, Lowney held senior leadership roles with Sprint Business, AT&T, TW Telecom and Level 3 Communications. In 2014, Level 3 Communications acquired TW Telecom and selected Lowney to be its mid-Atlantic regional vice president where he was responsible for an enterprise division of over 300 employees and P&L of $1 billion in revenue.
3 articles
Senior Product Manager
Matthew Marion supports the OfficeSuite UC® product suite where he is responsible for the Contact Center Services portfolio, maintaining product compliance and security regulations, as well as business continuity initiatives. He also has extensive experience managing many different products and services ranging from TDM Voice and POTS, to SIP Trunking and Hosted VoIP. He joined Windstream in 2016 and held previous product and marketing management positions with CenturyLink and DISH Network. Matthew holds a Bachelors of Science in Business Administration from Colorado State University.
1 articles
Healthcare Services Consultant
Melinda Cisneros is a Healthcare Services Consultant at Windstream Enterprise and healthcare industry subject matter expert with more than 10 years of experience working as a liaison between healthcare facilities and the information technology department at BJC Healthcare. She previously held positions as a Healthcare Advocate, Mobility Account Manager and an Applications Sales overlay supporting unified communications, strategic services and security for AT&T’s healthcare accounts. Melinda holds a Bachelor of Arts degree in Psychology from Baker University in Baldwin City, Kansas.
1 articles
Director, Network Operations, Tier II
Mark Henninger is responsible for alarm automation, rationalization and process improvement in the network operation center at Windstream Enterprise. Henninger came to Windstream through the 2010 acquisition of NuVox Communications, where he led the network surveillance organization for 10 years. At Windstream, Mark and team have set the roadmap for automation across the NOC. He is a graduate of State University of New York College at Buffalo with a Bachelors degree in Electrical Engineering Technology.
1 articles
Chief Marketing Officer
Michael Flannery is chief marketing officer at Windstream Enterprise. He is responsible for overseeing marketing, product development, product management, go-to-market strategy, brand strategy, and demand and digital strategies. Additionally, he oversees customer retention and inside sales for Windstream’s mid-market and enterprise segments. Flannery previously served as SVP Customer Advocacy as well as SVP of Sales, Marketing & Operations for the Mid-Market & Commercial Business unit. Flannery joined Windstream in February 2017 from EarthLink, where he was SVP and managing director of their SMB unit, and previously SVP of Sales and Revenue Operations. Prior to EarthLink, Flannery held positions of VP of Large Enterprise & Wholesale Business Operations for Level 3, as well key roles at Global Crossing, including VP Commercial Finance & Strategic Planning, and chief of staff for the Enterprise BU. Earlier, Flannery served in a variety of finance, sales, and consulting roles at Xerox Corporation. He holds an MBA with an emphasis in finance and information systems from the University of Rochester’s Simon Business School and a bachelor’s in accounting from Binghamton University.
5 articles
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