Blog authors

Director, Network Operations, Tier II
Mark Henninger is responsible for alarm automation, rationalization and process improvement in the network operation center at Windstream Enterprise. Henninger came to Windstream through the 2010 acquisition of NuVox Communications, where he led the network surveillance organization for 10 years. At Windstream, Mark and team have set the roadmap for automation across the NOC. He is a graduate of State University of New York College at Buffalo with a Bachelors degree in Electrical Engineering Technology.
1 articles
Chief Marketing Officer
Michael Flannery is chief marketing officer at Windstream Enterprise. He is responsible for overseeing marketing, product development, product management, go-to-market strategy, brand strategy, and demand and digital strategies. Additionally, he oversees customer retention and inside sales for Windstream’s mid-market and enterprise segments. Flannery previously served as SVP Customer Advocacy as well as SVP of Sales, Marketing & Operations for the Mid-Market & Commercial Business unit. Flannery joined Windstream in February 2017 from EarthLink, where he was SVP and managing director of their SMB unit, and previously SVP of Sales and Revenue Operations. Prior to EarthLink, Flannery held positions of VP of Large Enterprise & Wholesale Business Operations for Level 3, as well key roles at Global Crossing, including VP Commercial Finance & Strategic Planning, and chief of staff for the Enterprise BU. Earlier, Flannery served in a variety of finance, sales, and consulting roles at Xerox Corporation. He holds an MBA with an emphasis in finance and information systems from the University of Rochester’s Simon Business School and a bachelor’s in accounting from Binghamton University.
6 articles
VP of Product Management
Mike is responsible for the company’s overall SD-WAN strategy, as well as the network and security service portfolios. Since joining the organization in 2008, he’s overseen the launch and lifecycle of services including LTE wireless, Ethernet and MPLS IPsec access elements, Secure WiFi & Analytics, Application Performance Optimization, IPsec VPN, and Unified Communications. Prior to Windstream’s acquisition of EarthLink, Mike led the launch of EarthLink’s SD-WAN service, their most successful product introduction in over a decade. Mike has a BS in Genetics and Cellular Biology from the University of Minnesota and was involved in gene therapy research at the Institute of Human Genetics before entering the telecommunications industry.
18 articles
Industry Go To Market Lead - Retail
Jeff is a business-focused technology strategist with a passion for generating company results through process change and technology innovation. His experience includes both managing e-commerce and SaaS businesses and consulting with clients on their growth strategies, business and operating models, and customer and market strategies. Jeff’s combination of consulting and operating experiences in North America, the EU and China enables him to bring a unique perspective to business challenges when partnering with his clients.
6 articles
Senior Director of Strategic Marketing
Debra Swann oversees marketing for the customer advocacy teams and inside sales for the enterprise and mid-market/commercial market segments. Debra joined Windstream Enterprise in 2017 from EarthLink, where she was VP marketing and product management for their small and medium business unit. Prior to joining EarthLink, Swann was general manager at TW Telecom and held positions of VP of marketing and segmentation for Level 3 Communications, as well as product and marketing roles at Global Crossing, including VP corporate marketing, VP voice product management, and chief of staff for the chief marketing officer.
1 articles
Chief Information Officer
Stephen cultivates an environment where agility and velocity are paramount, leading to the delivery of highly regarded technology solutions including customer portals, integrations with third-party productivity tools and OfficeSuite UC – the first ever 100% cloud-based unified communications platform. He previously served as the SVP of Cloud Technology & Platform Development for Windstream. Previous to their acquisition by Windstream in 2017, Stephen held a number of leadership positions at Broadview Networks, most recently EVP, Information Systems. He holds a master of science degree in electrical engineering from Princeton and a bachelor of science degree in electrical engineering from Columbia.
4 articles
Retail Consultant
Sue has 30 + years Restaurant Technology and Consulting experience - and has helped restaurant, retail and hospitality businesses increase sales, improve productivity and operations through the efficient use of technology solutions. Specializing in Store Systems, Point of Sale, Hardware and Back Office solutions for these industries. Other areas of expertise are supply chain program management, data management and store support. Working with hundreds of Franchisees and business owners throughout her career, Sue brings those experiences into the conversations and understands the business drivers and economic levers that drive business value.
1 articles
Senior Director of Product Management
Scott is responsible for management of growth and lifecycle for the company’s leading UCaaS solution. He has over 21 years of experience in the telecommunications industry. Prior to Windstream, Scott was the Director of Product Development and Strategy for both EarthLink and Deltacom, where he also led sales engineering. He began his career in telecom in sales and sales management roles for Sprint and BTI Communications. Scott is a graduate of Appalachian State University with a degree in marketing and management.
16 articles
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