Retail and hospitality pandemic trends that are set to last
Innovative adaptions that have been made in the hospitality and retail industries to address pandemic restrictions are likely to endure.
Industry
Remote tellers, restaurant-style pagers: Branch design in the COVID era
The momentum of newer bank concepts is coming up against a different trend of reducing branch numbers overall.
How patient safety is being hampered by rampant ransomware attacks
53 percent of common medical devices are still operating on traditional, legacy platforms, which poses a patient safety risk and contributes to cyberattack vulnerability.
Grocers chase the promise of e-commerce personalization
The healthcare world has experienced a decade's worth of technology adaptation and adoption in the space of mere months.
Forecasting cloud-powered progress for healthcare in 2022
The healthcare world has experienced a decade's worth of technology adaptation and adoption in the space of mere months.
7 tips for excellent holiday customer support in retail
It's the most wonderful time of the year—for retail especially. Lucrative, yet chaotic, the holiday season calls for even better customer support than usual.
Is finance ready for the super-app revolution?
Editor’s Note: It’s no surprise that customers like to have everything all in one, easy-to-use place. The appetite for this type of streamlined service has only increased over the past...