Industry

How to achieve 100% uptime for XCaaS and mission-critical applications

Our customers deserve the highest level of confidence in their networks. See how you can benefit from a new innovative solution that guarantees 100% uptime.

June 10, 2021 • Matthew Marion • 3 min read

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5 critical lessons from a healthcare CIO on how to achieve a seamless UCaaS transition

Learn from a healthcare CIO about the UCaaS implementation tips you need to unlock secure, effective communications for employees and an optimal patience experience.

May 19, 2021 • Mark Vomend • 5 min read

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Why retailers should use WiFi and IP Camera heat mapping

Heat mapping via WiFi and IP cameras have started to revolutionize the retail industry, offering innovative ways to monitor and track consumer behavior. Learn how to get started.

May 07, 2021 • Travis Mininger • 3 min read

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The rise of ransomware: How the healthcare industry can fight cybercrime

With ransomware attacks skyrocketing, hospitals and the public health sector are under pressure to defend patient care by building robust networks that can defend against cyberattacks.

January 25, 2021 • Windstream Enterprise • 4 min read

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The secret to live chat: It’s only as good as the agents who operate it

The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the...

October 30, 2020 • Matthew Marion • 3 min read

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Higher learning in a dynamic environment: Enabling new learning models with agile networks

The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis...

October 06, 2020 • Mark Vomend • 2 min read

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Planning to thrive: Agile methods lead to educational resilience as districts return to learn

The abrupt, widespread school closures this spring thrust educators and students across the country into a sustained virtual environment with little time to prepare or plan. As we look to...

July 20, 2020 • Mark Vomend • 3 min read

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