Retail

Educate your C-suite in the role technology plays in being a more agile retailer

Today's customers expect a seamless buying experience across all channels of interaction. Retail business executives must lead by example to navigate the growing changes in the market.

June 17, 2022 • Windstream Enterprise • 4 min read

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How technology can reduce retail labor costs by increasing productivity

With the right technology partner, retailers can leverage digital innovations to provide a more seamless customer experience while also helping every employee get more work done.

June 14, 2022 • Windstream Enterprise • 4 min read

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How digital kiosks are helping to relieve the U.S. labor shortage

Digital kiosks offer an immersive environment for customers, providing dynamic information and options to engage that include product browsing, orders, payment and shipping.

June 07, 2022 • Windstream Enterprise • 4 min read

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The top 5 cybersecurity mistakes made by businesses

From using outdated network models to settling for minimum solutions rather than a full infrastructure, businesses are still making some common but avoidable cybersecurity mistakes.

June 05, 2022 • Windstream Enterprise • 5 min read

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Uniting the fragmented customer journey

Retailers must embrace the ever-shifting landscape of customer habits and preferences and find ways to deliver seamless customer experiences across multiple channels and touchpoints.

June 01, 2022 • Windstream Enterprise • 4 min read

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Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

Retailers that are exploring the “channel-less” space between online and offline are considering the interplay of the virtual world and the real world and their presence in the metaverse.

May 12, 2022 • Windstream Enterprise • 4 min read

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From physical stores to the metaverse, what retail execs are thinking about in 2022

Retail leaders attending the US Shoptalk conference were focused on consistent themes, from the rebound of brick and mortar to ways to retain brand loyalty among ever-elusive consumers.

May 03, 2022 • Windstream Enterprise • 4 min read

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