Technology

Transforming the customer experience in retail with CCaaS

Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.

January 09, 2024 • Austin Herrington • 4 min read

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How to defend your network against holiday cyberattacks with SASE

With cybercriminals out to wreak havoc on retailers this holiday season, consider implementing these security measures to fend off their attacks and exploitations.

December 19, 2023 • Chris Alberding • 3 min read

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Five reasons you need UCaaS now

A number of factors relating to digital acceleration are contributing to a strong need for innovative unified communication tools. Discover what those drivers are, along with the five most convincing...

December 06, 2023 • Austin Herrington • 5 min read

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3 scenarios where an expert IT managed services consultant can help

Summary: If you are an IT leader, you’re the chief enabler of your company’s business strategy. Learn how an expert IT Managed Services consultant can you help launch a successful...

November 30, 2023 • Arthur Nichols • 4 min read

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Unleash the superpowers of Secure Access Service Edge (SASE) and Security Service Edge (SSE)

Our Secure Access Service Edge (SASE) has some exceptional superpowers, including lightning speed across the globe! In this blog post, we will explore the latest and greatest features of SASE,...

November 22, 2023 • James Player • 5 min read

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The CCaaS advantage for healthcare organizations

Cloud-based CCaaS is crucial for healthcare organizations because it enables them to efficiently manage patient communication, appointments and inquiries while ensuring scalability and flexibility. This call center technology enhances patient...

November 16, 2023 • Windstream Enterprise • 4 min read

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Celebrate International SASE Month with us!

What’s so special about SASE? Enough to create a month-long holiday to celebrate it! Join us this November as we share insightful resources about why this advanced network security solution...

November 08, 2023 • Chris Alberding • 4 min read

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