• Industries
  • Solutions
  • About Us
A person wearing an apron is standing behind a counter, assembling a box. Nearby are a tablet, a monitor, and a lamp. The wall has two black light fixtures and brown paper on a roll.
WE Connect loginRequest a trial
    A person wearing an apron is standing behind a counter, assembling a box. Nearby are a tablet, a monitor, and a lamp. The wall has two black light fixtures and brown paper on a roll.
    Retail Services

    Deliver unforgettable experiences that keep customers coming back

    Cloud-based IT solutions that foster secure, personalized, and connected customer journeys.
    Connect with an expert

    Turn every touchpoint into a sale

    Connect with customers whenever and wherever they’re ready to shop with secure, flexible solutions that redefine modern retail.

    Advanced security

    Protect customer data and transactions with cybersecurity that goes above and beyond.

    Fully connected

    Enable an omnichannel experience that supports mobile POS devices and integrated e-commerce tools.

    Unified front

    Empower sales associates to collaborate, connect, and convert in real time with streamlined communications.

    Agile advantage

    Adapt to new technology trends and stay ahead of the competition with a modern, scalable IT foundation.

    Technology that goes beyond transactions

    With online and offline touchpoints becoming more integrated than ever, a fully connected retail experience is essential. Stay two steps ahead of the competition with dedicated, local support and customized IT solutions that deliver trusted customer experiences and help boost your ROI.

    Solutions

    Essential solutions for retail

    Contact Center as a Service (CCaaS), Powered by Talkdesk

    Make every customer interaction seamless with a contact center solution built for today’s virtual world.

    Explore

    SD-WAN

    Boost performance and maximize uptime with a resilient, high-capacity software-defined wide area network.

    Explore

    Managed Security

    Minimize network risks and maximize control with real-time threat detection and a dedicated response team.

    Explore
    Customer Stories

    Real businesses. Real success.

    Hear from our customers
    “With Windstream managing the network, our IT team spends more time on innovations and less time on maintenance.”

    - Jason Connor, Senior IT Manager

    Read case study
    “We went from the worst service provider experience to the best with Windstream. It’s night and day.”

    - Norman Paulsen, VP of IT and Digital

    Read case study
    “OfficeSuite UC has given us a reliable phone system that’s easy to manage and has delivered significant savings.”

    - Barbara Shields, CIO

    Read case study
    “Windstream provides us with a highly integrated security solution that protects our data and achieves PCI compliance.”

    - David Watson, IT Manager

    Read case study
    “Windstream Enterprise helped us modernize our IT infrastructure and meet our objective to maximize uptime.”

    - Michael Sola, Director of IT

    Read case study
    Connect with an expert

    Start your digital evolution today

    Let’s design a solution that works for you.

    Contact us
    Resources

    Helpful resources to guide your way

    Blog
    The secret to live chat: It’s only as good as the agents who operate it

    Tips and tricks for ensuring your customer service agents are masters of the chat.

    read more
    Blog
    Elevate retail customer support with a dedicated CCaaS solution

    How Contact Center as a Service (CCaaS) can add personalization and efficiency to your customer service journey.

    read more
    Blog
    Transforming the customer experience in retail with CCaaS

    Build meaningful customer relationships that translate into sales with an omnichannel CCaaS solution.

    read more