What does it mean to be an industry-leading UCaaS provider?

December 05, 2022 Michael Fiacco 4 min

Windstream Enterprise is named in the Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide for the fourth consecutive year. What does this coveted achievement mean to us, our partners and our customers?

When it comes to choosing a Unified Communications as a Service (UCaaS) provider, the market is crowded with choices ranging from “pure play” Software as a Service (SaaS) providers to network providers, cable companies and resellers. This saturation can make it challenging for customers to identify which solution best satisfies their specific enterprise needs—needs that are often a mix of scalability, ease of management and use, service quality and control, security and compliance, and integration with other complementary business systems and applications.

So, now that Gartner—a widely respected industry analyst firm that delivers actionable, objective insights—has revealed its 2022 Gartner® Magic Quadrant for Unified Communications as a Service for OfficeSuite UC, Worldwide, we can happily report that our clients will sleep well knowing that Windstream is positioned as one of the providers globally to have made the list.

At Windstream Enterprise, we pride ourselves on providing a powerful combination of innovation and service excellence that fuels our customers’ collaboration and growth in a world where workforce priorities and competitive realities are changing rapidly. This recognition from Gartner closely aligns with our dedicated customer focus and validates our relentless commitment to supporting our clients not as a transactional vendor, but as a true partner.

Why Windstream? 

Organizations have been engaged in a constant state of transformation for a while now, encompassing the changes taking place to systems, processes and technology. Global leaders are juggling new industry headwinds and an increasing number of security threats, all while also being asked to redefine the workplace and transform their go-to-market strategy in order to win in this digital world.

That’s why our customers turn to us—not solely for our industry-leading UCaaS platform, OfficeSuite UC®, but as a provider that can help them better navigate the mind-boggling complexity of uncharted waters. Windstream Enterprise offers the ability to bundle services including network access, security, SD-WAN and Secure Access Service Edge (SASE), which allows our customers to seamlessly enable their workforce across an ever-evolving international work environment and—in one fell swoop—reduce the number of service providers they have to manage.

Furthermore, our clients can reduce the time and resources required to manage and maintain their unified communications services alongside other networking and security services from Windstream Enterprise with the WE Connect portal—an intuitive single pane of glass interface that offers centralized management for complete, real-time visibility and administrative control. For those who appreciate more hands-on support, our Professional Services team provides deep technical, business and project management expertise designed to support clients through every step of their digital transformation and deliver on their strategic vision. With these managed services, we’ve been able to support and service thousands of clients, helping them to steer through times of change and uncertainty.

One trusted provider to deliver it all 

This recognition from Gartner validates the work our team is doing on behalf of our customers to deliver a world-class unified communications solution that is backed by a dedicated team of technology experts and first-in-the-industry service guarantees. We are proud to accept this honor and remain committed to being at the forefront of our customers’ digital transformation, no matter where they are in their journey.

To view the 2022 Magic Quadrant™ for Unified Communications as a Service, Worldwide report, click here. To learn more about OfficeSuite UC® and other communications solutions, visit windstreamenterprise.com or business.windstream.com.

Learn more

Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide, [INSERT GARTNER REPORT AUTHORS HERE, October XX, 2022.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and MAGIC QUADRANT are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Key Takeaway
We’re thrilled to be named in the Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide and eager to serve customers with our next-gen UC, security and networking solutions.

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