Live Instructor Led Online Training

Live Instructor Led Online Training

Online Training

Mitel/CommPortal Platinum Seat Training

Offered Every Tuesdays 1 pm ET / approx 1 h 15 min

Course Description:
Join an Windstream instructor to learn about the most used features of the Mitel phone, including the benefits of the CommPortal, how to program popular Platinum seat features like Find Me/Follow Me, My Mobile Fuse and the Call Me button.

Select a day and time for your online training:


Mitel CommPortal Premium Seat Training

Offered Every Thursday 9 am ET / approx 1 h 15 min

Course Description:
Join an Windstream instructor to learn about the most used features of the Mitel phone, including the benefits of the CommPortal, how to program popular Premium seat features like Find Me/Follow Me, My Mobile Fuse and the Call Me button.

Select a day and time for your online training:


Mitel CommPortal Standard Seat Training

Offered Every Thursday 1 pm ET / approx 1 hour

Course Description:
Join an Windstream instructor to learn about the most used features of the Mitel phone, including the benefits of the CommPortal, how to program popular Standard seat features like Find Me/Follow Me, add Contacts and Voicemail to email.

Select a day and time for your online training:


Polycom CommPortal Platinum Training

Offered Every Tuesday 9am ET / approx 1 h 15 min

Course Description:
Join an Windstream instructor to learn about the most used features of the Polycom phone. Users will learn about the benefits of the CommPortal, how to program popular Platinum seat features like Find Me/Follow Me, My Mobile Fuse and the Call Me button.

Select a day and time for your online training:


Polycom CommPortal Premium Training

Offered Every Monday 1pm ET / approx 1 h 15 min

Course Description:
Join an Windstream instructor to learn about the most used features of the Polycom phone. Users will learn about the benefits of the CommPortal, how to program popular Premium seat features like Find Me/Follow Me, My Mobile Fuse and the Call Me button.

Select a day and time for your online training:


Polycom CommPortal Standard Training

Offered Every Monday 9 am ET / approx 1 hour

Course Description;
Join an Windstream instructor to learn about the most commonly used features for the Polycom phone. Users will learn about the benefits of the CommPortal, how to program popular Standard seat features like Find Me/Follow Me, add Contacts and Voicemail to email.

Select a day and time for your online training:


Business Group Admin Training

Offered Every Wednesday @ 3 pm ET / approx. 1 hour

Course Description:
Join an Windstream instructor to learn about the most used features of a Business Group Administrator. In this training, users can expect to learn how to manage and support their EarthLink hosted solution. You must be a Business Group Administrator to join this session

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Premium Auto Attendant Training

Offered Every Wednesday @ 1 pm ET / approx. 1 hour

Course Description:
Join an Windstream instructor to learn about the essential programming of the Premium Auto Attendant. In this training, users can expect to learn how to manage and support their Windstream Premium Attendant, including recording greetings, changing schedules and adding new keys. You must be a Business Group Administrator to join this session.

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Hosted Contact Center (HCC) - Agent

Offered Every Friday @ 1 pm ET / approx. 1 Hour

Course Description:
Join an Windstream instructor for an overview of the necessary tools to learn your Hosted Contact Center (HCC) as an Agent. You should be an HCC Agent to join this session.

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Hosted Contact Center (HCC) - Administrator

Offered Every Wednesday @ 9 am ET / approx. 1.5 Hours

Course Description:
Join an Windstream instructor for an overview of the necessary tools to manage your Hosted Contact Center (HCC) as an Administrator. You must be an HCC Administrator to join this session.

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Mobile Communicator

Offered Every Friday @ 11 am ET / approx. 30 min

Course Description:
Join an Windstream instructor for an overview of the Mobile Communicator, including a review of the proper way to make and retrieve calls and set-up contacts.

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Virtual Call Router

Offered Every Friday @ 9 am ET / approx. 30 min

Course Description:
Join an Windstream instructor to learn how to configure your Virtual Call Router. You must be a Business Group Administrator to join this session.

Select a day and time for your online training: