Advanced security
Protect customer data and transactions with cybersecurity that goes above and beyond.
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Retail
Retail Services
Deliver unforgettable experiences that keep customers coming back
Cloud-based IT solutions that foster secure, personalized, and connected customer journeys.
Turn every touchpoint into a sale
Connect with customers whenever and wherever they’re ready to shop with secure, flexible solutions that redefine modern retail.
Fully connected
Enable an omnichannel experience that supports mobile POS devices and integrated e-commerce tools.
Unified front
Empower sales associates to collaborate, connect, and convert in real time with streamlined communications.
Agile advantage
Adapt to new technology trends and stay ahead of the competition with a modern, scalable IT foundation.
Technology that goes beyond transactions
With online and offline touchpoints becoming more integrated than ever, a fully connected retail experience is essential. Stay two steps ahead of the competition with dedicated, local support and customized IT solutions that deliver trusted customer experiences and help boost your ROI.
Solutions
Essential solutions for retail
Contact Center as a Service (CCaaS), Powered by Talkdesk
Make every customer interaction seamless with a contact center solution built for today’s virtual world.
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SD-WAN
Boost performance and maximize uptime with a resilient, high-capacity software-defined wide area network.
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Managed Security
Minimize network risks and maximize control with real-time threat detection and a dedicated response team.
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Customer Stories
Real businesses. Real success.
“With Windstream managing the network, our IT team spends more time on innovations and less time on maintenance.”
- Jason Connor, Senior IT Manager
“We went from the worst service provider experience to the best with Windstream. It’s night and day.”
- Norman Paulsen, VP of IT and Digital
“OfficeSuite UC has given us a reliable phone system that’s easy to manage and has delivered significant savings.”
- Barbara Shields, CIO
“Windstream provides us with a highly integrated security solution that protects our data and achieves PCI compliance.”
- David Watson, IT Manager
“Windstream Enterprise helped us modernize our IT infrastructure and meet our objective to maximize uptime.”
- Michael Sola, Director of IT
Connect with an expert
Start your digital evolution today
Let’s design a solution that works for you.
Resources
Helpful resources to guide your way
Blog
The secret to live chat: It’s only as good as the agents who operate it
Tips and tricks for ensuring your customer service agents are masters of the chat.
Blog
Elevate retail customer support with a dedicated CCaaS solution
How Contact Center as a Service (CCaaS) can add personalization and efficiency to your customer service journey.
Blog
Transforming the customer experience in retail with CCaaS
Build meaningful customer relationships that translate into sales with an omnichannel CCaaS solution.
