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Retail Services

Deliver unforgettable experiences that keep customers coming back

Cloud-based IT solutions that foster secure, personalized, and connected customer journeys.
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Turn every touchpoint into a sale

Connect with customers whenever and wherever they’re ready to shop with secure, flexible solutions that redefine modern retail.

Advanced security

Protect customer data and transactions with cybersecurity that goes above and beyond.

Fully connected

Enable an omnichannel experience that supports mobile POS devices and integrated e-commerce tools.

Unified front

Empower sales associates to collaborate, connect, and convert in real time with streamlined communications.

Agile advantage

Adapt to new technology trends and stay ahead of the competition with a modern, scalable IT foundation.

Technology that goes beyond transactions

With online and offline touchpoints becoming more integrated than ever, a fully connected retail experience is essential. Stay two steps ahead of the competition with dedicated, local support and customized IT solutions that deliver trusted customer experiences and help boost your ROI.

Solutions

Essential solutions for retail

Contact Center as a Service (CCaaS), Powered by Talkdesk

Make every customer interaction seamless with a contact center solution built for today’s virtual world.

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SD-WAN

Boost performance and maximize uptime with a resilient, high-capacity software-defined wide area network.

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Managed Security

Minimize network risks and maximize control with real-time threat detection and a dedicated response team.

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Customer Stories

Real businesses. Real success.

Hear from our customers
“With Windstream managing the network, our IT team spends more time on innovations and less time on maintenance.”

- Jason Connor, Senior IT Manager

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“We went from the worst service provider experience to the best with Windstream. It’s night and day.”

- Norman Paulsen, VP of IT and Digital

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“OfficeSuite UC has given us a reliable phone system that’s easy to manage and has delivered significant savings.”

- Barbara Shields, CIO

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“Windstream provides us with a highly integrated security solution that protects our data and achieves PCI compliance.”

- David Watson, IT Manager

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“Windstream Enterprise helped us modernize our IT infrastructure and meet our objective to maximize uptime.”

- Michael Sola, Director of IT

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Connect with an expert

Start your digital evolution today

Let’s design a solution that works for you.

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Resources

Helpful resources to guide your way

Blog
The secret to live chat: It’s only as good as the agents who operate it

Tips and tricks for ensuring your customer service agents are masters of the chat.

read more
Blog
Elevate retail customer support with a dedicated CCaaS solution

How Contact Center as a Service (CCaaS) can add personalization and efficiency to your customer service journey.

read more
Blog
Transforming the customer experience in retail with CCaaS

Build meaningful customer relationships that translate into sales with an omnichannel CCaaS solution.

read more
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    A person wearing an apron is standing behind a counter, assembling a box. Nearby are a tablet, a monitor, and a lamp. The wall has two black light fixtures and brown paper on a roll.
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