Serving up stats: How restaurants are increasing network security and delivering results amid a pandemicNovember 11, 2020 | Sue Olsen | 3 min read It’s no secret that the COVID-19 pandemic has created a lot of challenges, especially for the restaurant industry. Widespread shutdowns of dining facilities followed by staffing issues, supply chain disruption and health risks all forced...
Serving up stats: How restaurants are increasing network security and delivering results amid a pandemicNovember 11, 2020 | Sue Olsen It’s no secret that the COVID-19 pandemic has created a lot of challenges, especially for the restaurant industry. Widespread shutdowns of dining facilities followed by staffing issues, supply chain disruption and health risks all forced...
The secret to live chat: It’s only as good as the agents who operate itOctober 30, 2020 | Matthew Marion The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the same resources. And why not?...
Higher learning in a dynamic environment: Enabling new learning models with agile networksOctober 6, 2020 | Jennifer Head The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis shifts toward repopulating physical campuses...
3 ways professional IT services will jumpstart your reopeningJune 15, 2020 | Justin Piotroski Few enterprise IT leaders could have planned for the sudden, unexpected evacuation of their workplaces. The events of the last few months have challenged IT departments to pivot rapidly and turn up remote work solutions...
SD-WAN vs. SDN: The Differences are in the DetailsJune 8, 2017 | Windstream Enterprise Over the past 12 months the buzz around SD-WAN has exploded. It’s becoming to networking what the Cloud has become to infrastructure and applications. Yet, while the concept of a Software Defined WAN is generally...
COVID-19 Checklist for Retailers, Part 2: 5 big ways business will changeMay 1, 2020 | Jeffrey Neville In my previous post, I talked about the steps you can take today to help your retail business stay afloat during the economic and social tsunami of COVID-19. While it may seem far away, the...
Serving up stats: How restaurants are increasing network security and delivering results amid a pandemicNovember 11, 2020 | Sue Olsen | 3 min read November 11, 2020 | Sue Olsen | 3 min read It’s no secret that the COVID-19 pandemic has created a lot of challenges, especially for the restaurant industry. Widespread shutdowns of dining facilities followed by staffing issues, supply chain disruption and health risks all forced...
Higher learning in a dynamic environment: Enabling new learning models with agile networksOctober 6, 2020 | Jennifer Head The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis shifts toward repopulating physical campuses...
This fall, smart networks are key to adaptive learningSeptember 3, 2020 | Jennifer Head As higher education institutions navigate a return to learning this fall, they are faced with a host of challenges and, at times, competing priorities of learning and research continuity, financial solvency and—above all—safety amid a...
Higher learning in a dynamic environment: Enabling new learning models with agile networksOctober 6, 2020 | Jennifer Head | 2 min read October 6, 2020 | Jennifer Head | 2 min read The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis shifts toward repopulating physical campuses...
A dozen ways to make working from home betterSeptember 17, 2020 | Scott Yelton As social experiments go, you couldn’t find one farther-reaching or more impactful than the current global pandemic. Everything—how we interact with each other, how we work, how we shop, how we live—is being re-examined and...
Planning to thrive: Agile methods lead to educational resilience as districts return to learnJuly 20, 2020 | Jennifer Head The abrupt, widespread school closures this spring thrust educators and students across the country into a sustained virtual environment with little time to prepare or plan. As we look to the coming school year, it’s...
Serving up stats: How restaurants are increasing network security and delivering results amid a pandemicNovember 11, 2020 | Sue Olsen | 3 min read November 11, 2020 | Sue Olsen | 3 min read It’s no secret that the COVID-19 pandemic has created a lot of challenges, especially for the restaurant industry. Widespread shutdowns of dining facilities followed by staffing issues, supply chain disruption and health risks all forced...
The evolution of security driven by the advancements in network designsAugust 21, 2020 | Trent Pham Securing the perimeter During the late 90s, enterprises invested in expensive, high-capacity (e.g., T3 and OC3) connections as they raced towards the burgeoning online world to support their B2C and B2B initiatives. The servers, applications...
3 ways professional IT services will jumpstart your reopeningJune 15, 2020 | Justin Piotroski Few enterprise IT leaders could have planned for the sudden, unexpected evacuation of their workplaces. The events of the last few months have challenged IT departments to pivot rapidly and turn up remote work solutions...
Network transition: 3 scenarios where an expert consultant can helpJanuary 27, 2020 | Justin Piotroski | 5 min read January 27, 2020 | Justin Piotroski | 5 min read Today’s enterprise networks exist to support the business. Whether the imperative is driving a superior customer experience, enabling business growth through acquisition or any other number of goals, the business looks to the network (and...
How SD-WAN Enhances the Performance of Existing WANsOctober 2, 2019 | Mike Frane The wide area network (WAN) is the key determinant of application performance, user experience and other key IT success measures. According to Forbes, 83% of workloads will run in the cloud by the end of...
How the WAN Impacts Application PerformanceJune 12, 2019 | Arthur Nichols Digital applications have become a critical component of a business’s image and reputation. As more customers interact with online systems, application outages or impairments are more than just a black eye—missed opportunities, abandoned shopping carts...
2020 NRF recap: The continuing evolution of retailFebruary 14, 2020 | Jeffrey Neville | 6 min read February 14, 2020 | Jeffrey Neville | 6 min read Every January, the National Retail Federation (NRF) holds its Big Show at the Jacob Javits Center in New York. It’s 4 days’ worth of collaboration and idea sharing for retailers, industry thought leaders and technology...
How Product Development is Evolving to Meet Customer NeedsFebruary 3, 2020 | Scott Yelton The era of customer focus has arrived and is transforming the methods and speed of delivery for new products and services for B2C and B2B businesses alike. As a consumer, if your patience is thin,...
NRF 2020: Discover the state of retail and beyondJanuary 15, 2020 | Jeffrey Neville Despite the breathtaking speed and impact of the e-commerce revolution, physical stores still play a vital role in the buying journey. While consumers will use their mobile devices to research and compare goods, they still...