3 IT trends to watch out for in 2021January 11, 2021 | Layne Levine | 4 min read With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities and opportunities for IT in...
3 IT trends to watch out for in 2021January 11, 2021 | Layne Levine With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities and opportunities for IT in...
Retail contact centers benefit from increased agility with live messaging and chatbot functionalityDecember 18, 2020 | Grant Harland Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.
Not ready for your close-up? You're not alone. Video conference fatigue is real.November 30, 2020 | Carol Haisch With the rise of remote work amid a global pandemic, new challenges have emerged for the workforce. Among them is video conference fatigue. Find out what causes it and how to manage it.
SD-WAN vs. SDN: The Differences are in the DetailsJune 8, 2017 | Windstream Enterprise Over the past 12 months the buzz around SD-WAN has exploded. It’s becoming to networking what the Cloud has become to infrastructure and applications. Yet, while the concept of a Software Defined WAN is generally...
3 ways professional IT services will jumpstart your reopeningJune 15, 2020 | Justin Piotroski Few enterprise IT leaders could have planned for the sudden, unexpected evacuation of their workplaces. The events of the last few months have challenged IT departments to pivot rapidly and turn up remote work solutions...
COVID-19 Checklist for Retailers, Part 2: 5 big ways business will changeMay 1, 2020 | Jeffrey Neville In my previous post, I talked about the steps you can take today to help your retail business stay afloat during the economic and social tsunami of COVID-19. While it may seem far away, the...
Serving up stats: How restaurants are increasing network security and delivering results amid a pandemicNovember 11, 2020 | Sue Olsen | 3 min read November 11, 2020 | Sue Olsen | 3 min read It’s no secret that the COVID-19 pandemic has created a lot of challenges, especially for the restaurant industry. Widespread shutdowns of dining facilities followed by staffing issues, supply chain disruption and health risks all forced...
Higher learning in a dynamic environment: Enabling new learning models with agile networksOctober 6, 2020 | Jennifer Head The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis shifts toward repopulating physical campuses...
This fall, smart networks are key to adaptive learningSeptember 3, 2020 | Jennifer Head As higher education institutions navigate a return to learning this fall, they are faced with a host of challenges and, at times, competing priorities of learning and research continuity, financial solvency and—above all—safety amid a...
Not ready for your close-up? You're not alone. Video conference fatigue is real.November 30, 2020 | Carol Haisch | 5 min read November 30, 2020 | Carol Haisch | 5 min read With the rise of remote work amid a global pandemic, new challenges have emerged for the workforce. Among them is video conference fatigue. Find out what causes it and how to manage it.
Higher learning in a dynamic environment: Enabling new learning models with agile networksOctober 6, 2020 | Jennifer Head The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis shifts toward repopulating physical campuses...
A dozen ways to make working from home betterSeptember 17, 2020 | Scott Yelton As social experiments go, you couldn’t find one farther-reaching or more impactful than the current global pandemic. Everything—how we interact with each other, how we work, how we shop, how we live—is being re-examined and...
3 IT trends to watch out for in 2021January 11, 2021 | Layne Levine | 4 min read January 11, 2021 | Layne Levine | 4 min read With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities and opportunities for IT in...
Serving up stats: How restaurants are increasing network security and delivering results amid a pandemicNovember 11, 2020 | Sue Olsen It’s no secret that the COVID-19 pandemic has created a lot of challenges, especially for the restaurant industry. Widespread shutdowns of dining facilities followed by staffing issues, supply chain disruption and health risks all forced...
The evolution of security driven by the advancements in network designsAugust 21, 2020 | Trent Pham Securing the perimeter During the late 90s, enterprises invested in expensive, high-capacity (e.g., T3 and OC3) connections as they raced towards the burgeoning online world to support their B2C and B2B initiatives. The servers, applications...
Network transition: 3 scenarios where an expert consultant can helpJanuary 27, 2020 | Justin Piotroski | 5 min read January 27, 2020 | Justin Piotroski | 5 min read Today’s enterprise networks exist to support the business. Whether the imperative is driving a superior customer experience, enabling business growth through acquisition or any other number of goals, the business looks to the network (and...
How SD-WAN Enhances the Performance of Existing WANsOctober 2, 2019 | Mike Frane The wide area network (WAN) is the key determinant of application performance, user experience and other key IT success measures. According to Forbes, 83% of workloads will run in the cloud by the end of...
How the WAN Impacts Application PerformanceJune 12, 2019 | Arthur Nichols Digital applications have become a critical component of a business’s image and reputation. As more customers interact with online systems, application outages or impairments are more than just a black eye—missed opportunities, abandoned shopping carts...
Retail contact centers benefit from increased agility with live messaging and chatbot functionalityDecember 18, 2020 | Grant Harland | 4 min read December 18, 2020 | Grant Harland | 4 min read Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.
2020 NRF recap: The continuing evolution of retailFebruary 14, 2020 | Jeffrey Neville Every January, the National Retail Federation (NRF) holds its Big Show at the Jacob Javits Center in New York. It’s 4 days’ worth of collaboration and idea sharing for retailers, industry thought leaders and technology...
How Product Development is Evolving to Meet Customer NeedsFebruary 3, 2020 | Scott Yelton The era of customer focus has arrived and is transforming the methods and speed of delivery for new products and services for B2C and B2B businesses alike. As a consumer, if your patience is thin,...