Articles By: Carmen Blanc

Customer Experience Online Community Manager

About Carmen

Carmen joined Windstream in 2017 through the acquisition of Broadview Networks where she worked since 2012. At Broadview, Carmen served as a customer experience analyst where she provided insights into the profitability of various telecom service opportunities and evaluated and addressed customer concerns. Previously, Carmen was an account supervisor at Alcone Marketing Group and an independent marketing consultant whose clients included Heineken USA. Carmen earned a Bachelor of Arts in Communication and Advertising, and a Masters of Business Administration with a marketing emphasis from Iona College in New Rochelle, New York.

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