COVID-19 Checklist for Retailers, Part 3: How to take the fear out of reopeningJune 4, 2020 | Jeffrey Neville | 4 min read Many states are now re-opening their economies—challenging retailers and restaurant operators to adapt their locations to meet public safety mandates. To understand those challenges, I spoke to Windstream Enterprise Retail customers about their plans for...
COVID-19 Checklist for Retailers, Part 3: How to take the fear out of reopeningJune 4, 2020 | Jeffrey Neville Many states are now re-opening their economies—challenging retailers and restaurant operators to adapt their locations to meet public safety mandates. To understand those challenges, I spoke to Windstream Enterprise Retail customers about their plans for...
COVID-19 Checklist for Retailers, Part 2: 5 big ways business will changeMay 1, 2020 | Jeffrey Neville In my previous post, I talked about the steps you can take today to help your retail business stay afloat during the economic and social tsunami of COVID-19. While it may seem far away, the...
COVID-19 Checklist for Retailers, Part 1: Are you doing these 4 things?April 24, 2020 | Jeffrey Neville As someone who spends a lot of time consulting with retail leaders—and a former retail operator myself—I’ve thought about what you can do to keep business going during the pandemic. Whether you run a store,...
2020 NRF recap: The continuing evolution of retailFebruary 14, 2020 | Jeffrey Neville Every January, the National Retail Federation (NRF) holds its Big Show at the Jacob Javits Center in New York. It’s 4 days’ worth of collaboration and idea sharing for retailers, industry thought leaders and technology...
NRF 2020: Discover the state of retail and beyondJanuary 15, 2020 | Jeffrey Neville Despite the breathtaking speed and impact of the e-commerce revolution, physical stores still play a vital role in the buying journey. While consumers will use their mobile devices to research and compare goods, they still...
Voice Ordering is Coming Fast – Will Your Retail Operation Be Ready?October 4, 2018 | Jeffrey Neville The next consumer technology wave is coming to retail, and fast. Voice-driven assistants such as Amazon’s Alexa and Google Assistant were introduced as hands‑free conveniences for playing music, controlling smart homes, and getting instant information...