Stephen Farkouh, Chief Information Officer

About Stephen

Stephen cultivates an environment where agility and velocity are paramount, leading to the delivery of highly regarded technology solutions including customer portals, integrations with third-party productivity tools and OfficeSuite UC – the first ever 100% cloud-based unified communications platform. He previously served as the SVP of Cloud Technology & Platform Development for Windstream. Previous to their acquisition by Windstream in 2017, Stephen held a number of leadership positions at Broadview Networks, most recently EVP, Information Systems. He holds a master of science degree in electrical engineering from Princeton and a bachelor of science degree in electrical engineering from Columbia.

WE Connect Redefines the Digital Customer Experience

January 17, 2019 | Stephen Farkouh

In our now digital world, your customer’s primary interaction with your company, products and services is online. According to Forrester, self-service has been the most preferred channel for connecting businesses to their customers during the...

AI Spotlight: Operation Elevate the Customer Experience with AI

June 4, 2018 | Stephen Farkouh

As discussed in a previous post, artificial intelligence (AI) is entering mainstream enterprise computing in a big way. The vast majority of senior business decision-makers say AI is fundamental to their business strategies, driven largely...

AI Spotlight: Artificial Intelligence Isn't Science Fiction – and It's Headed to Your Network

March 21, 2018 | Stephen Farkouh

Artificial intelligence (AI) was a fixture in popular culture long before it became a computing reality. From Gort in The Day the Earth Stood Still to Hal 9000 in 2001: A Space Odyssey, kids grew...