Articles By: Scott Yelton

Windstream Enterprise (WE) takes the security of our network and customer data very seriously. With the rapid shift to remote workers and telepresence, our businesses, healthcare providers, educational systems and government entities now rely even...

As enterprise employees spend more time working outside their offices, their employers are introducing more flexible work environments—virtual workspaces that offer seamless access to the full suite of workplace tools and apps. This trend drives...

The era of customer focus has arrived and is transforming the methods and speed of delivery for new products and services for B2C and B2B businesses alike. As a consumer, if your patience is thin,...

The market is crowded with choices for UCaaS ranging from “pure play” SaaS providers to network providers, cable companies and resellers. To narrow the field, start with a short check list of key criteria based...

A recent survey showed that 47% of Americans didn’t take all of their vacation time last year, and 21% left more than five vacation days on the table1. This doesn’t have be you. As you...

Perhaps one of the biggest transformations taking place in the digital age are the ways in which we work and conduct business. The rapid adoption of technology, coupled with a new mindset of a younger,...

Let’s start with the basics. The cloud offers easy access to the benefits of technology without having to worry about the usual challenges such as deploying, building, investing, maintaining and operating the infrastructure involved. This...

Predicting the future can be clouded with hype versus substance in volatile markets, but the path for UCaaS in 2019 is already becoming clear. Several strong trends are emerging that are setting the course for...

Budgeting season is upon us and if you’re planning to replace your business phone system with UCaaS (unified communications as a service) in 2019, the time to start planning is now. Still undecided? Understanding the...

How well could your business function with on-going performance issues or a major network outage? If the mere thought gives you anxiety, you’re not alone. Cloud-based applications (and their performance) have become essential in our...