Articles By: Tom Daniel

Director, Product Management

About Tom

Tom Daniel is responsible for the overall product management of Windstream's UCaaS and CCaaS service offerings, setting the direction of the product portfolio and ensuring the services continue to meet the ever-changing demands of customers. Tom joined Windstream in 2016, bringing with him over 20 years of experience in the technology services industry. Most recently, Tom spent 11 years at Verizon where he held various product management/development and marketing roles with responsibility for several of their advanced communications service offerings including managed Unified Communications and Collaboration and UCCaaS. Prior to Verizon, Tom was president of a regional VAR which specialized in providing network integration and remote monitoring services to customers in the SMB market.

5 Reasons Businesses Are Moving to UCaaS
To compete and succeed in our now digital age, businesses are needing to leverage integrated tools that can empower a remote and mobile workforce, improve collaboration and increase engagement with customers. With IDC predicting that...
3 Reasons You Need Omnichannel Now
You may be hearing the term omnichannel a lot recently. So, what is it and why is it so prevalent? Many businesses are implementing or have implemented multichannel business solutions to ensure their customers can...
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