Enhance CX

The future of work is hybrid: Why IT decision-makers are embracing UCaaS and SD-WAN

As more organizations make the move to a hybrid workforce model, here is why IT and business leaders are transitioning to UCaaS and SD-WAN solutions.

May 17, 2021 • Michael Flannery • 4 min read

Read the article

Why retailers should use WiFi and IP Camera heat mapping

Heat mapping via WiFi and IP cameras have started to revolutionize the retail industry, offering innovative ways to monitor and track consumer behavior. Learn how to get started.

May 07, 2021 • Travis Mininger • 3 min read

Read the article

5 changes you’ll experience when converting from legacy voice to unified communications

Are you still utilizing outdated voice services for modern-day business needs? Here are five benefits for businesses who make the switch to next-gen unified communications.

March 16, 2021 • Rich Martin • 3 min read

Read the article

3 IT trends to watch out for in 2021

With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities...

January 11, 2021 • Windstream Enterprise • 3 min read

Read the article

5 ways to evolve IT digital experience

Enterprise IT has reached an inflection point: for the first time in memory, innovation in the consumer space is driving user expectations in the corporate world. As consumers, we expect...

August 26, 2020 • Stephen Farkouh • 4 min read

Read the article

WE Connect Redefines the Digital Customer Experience

In our now digital world, your customer’s primary interaction with your company, products and services is online. According to Forrester, self-service has been the most preferred channel for connecting businesses...

January 17, 2019 • Stephen Farkouh • 3 min read

Read the article

Breaking Down Communication Barriers to Improve the Customer Experience

Communication and flexibility are a must for today’s businesses. If you can relate to any of the scenarios below, you know that when you don’t have the tools and capabilities...

June 22, 2018 • Mark Vomend • 4 min read

Read the article