Increase Productivity

With unprecedented numbers of employees working from home, it’s widely acknowledged that the COVID-19 pandemic has been the driver behind disruptive change in the ways we work, learn and live. In a time when technology...

As companies across the U.S. embrace remote working solutions in response to COVID-19, video-teleconferencing (VTC) platforms are now the virtual office must-have. These tools allow face-to-face video conferences between users in different cities, states, countries,...

We’ve all fallen into the trap of telling folks what something is and assuming they can make the connection about why they should care. Technology is no exception. Telecommunications service providers are very adept at...

If you been working in networking a little longer than you may want to admit, you might be predisposed—albeit incorrectly—to think of network migration projects as rather daunting and highly disruptive, with long planning time...

A recent survey showed that 47% of Americans didn’t take all of their vacation time last year, and 21% left more than five vacation days on the table1. This doesn’t have be you. As you...

Digital transformation has changed the way in which we communicate and collaborate. As workforce trends continue shifting to better support remote and mobile workers, tools must also evolve to effortlessly connect us regardless of our...

Perhaps one of the biggest transformations taking place in the digital age are the ways in which we work and conduct business. The rapid adoption of technology, coupled with a new mindset of a younger,...

My favorite definition of productivity is “the effectiveness of effort”. In my humble opinion, volume of work doesn’t directly correlate with productivity. Instead, it should really be measured by the quality of output, the customer...

We have become sufficiently technology-dependent, such that, in every modern enterprise, peak employee productivity depends on continuous access to networks and essential applications. For distributed enterprises – from retail chains to corporations with multiple office...

We’ve all heard it when calling into a business: ‘This call may be recorded for quality assurance.’ Whether you have sales or customer service representatives handling customer calls, the same holds true for any employee,...