A dozen ways to make working from home betterSeptember 17, 2020 | Scott Yelton | 6 min read As social experiments go, you couldn’t find one farther-reaching or more impactful than the current global pandemic. Everything—how we interact with each other, how we work, how we shop, how we live—is being re-examined and...
The future of work: Seamless collaboration from anywhereAugust 12, 2020 | Keith DeMatteo With unprecedented numbers of employees working from home, it’s widely acknowledged that the COVID-19 pandemic has been the driver behind disruptive change in the ways we work, learn and live. In a time when technology...
How to protect your video conferences from hackersAugust 5, 2020 | Austin Herrington As companies across the U.S. embrace remote working solutions in response to COVID-19, video-teleconferencing (VTC) platforms are now the virtual office must-have. These tools allow face-to-face video conferences between users in different cities, states, countries,...
A dozen ways to make working from home betterSeptember 17, 2020 | Scott Yelton As social experiments go, you couldn’t find one farther-reaching or more impactful than the current global pandemic. Everything—how we interact with each other, how we work, how we shop, how we live—is being re-examined and...
The future of work: Seamless collaboration from anywhereAugust 12, 2020 | Keith DeMatteo With unprecedented numbers of employees working from home, it’s widely acknowledged that the COVID-19 pandemic has been the driver behind disruptive change in the ways we work, learn and live. In a time when technology...
How to protect your video conferences from hackersAugust 5, 2020 | Austin Herrington As companies across the U.S. embrace remote working solutions in response to COVID-19, video-teleconferencing (VTC) platforms are now the virtual office must-have. These tools allow face-to-face video conferences between users in different cities, states, countries,...
From Alphabet Soup to Business BenefitOctober 1, 2019 | Arthur Nichols We’ve all fallen into the trap of telling folks what something is and assuming they can make the connection about why they should care. Technology is no exception. Telecommunications service providers are very adept at...
Next Gen SD-WAN = Flexible Network Conversion + 100% UptimeAugust 20, 2019 | Windstream Enterprise If you been working in networking a little longer than you may want to admit, you might be predisposed—albeit incorrectly—to think of network migration projects as rather daunting and highly disruptive, with long planning time...
Achieving Work-Life Balance with Unified CommunicationsJune 4, 2019 | Scott Yelton A recent survey showed that 47% of Americans didn’t take all of their vacation time last year, and 21% left more than five vacation days on the table1. This doesn’t have be you. As you...
The New Era of Team CollaborationApril 24, 2019 | Austin Herrington Digital transformation has changed the way in which we communicate and collaborate. As workforce trends continue shifting to better support remote and mobile workers, tools must also evolve to effortlessly connect us regardless of our...
Consumerization of the WorkplaceMarch 6, 2019 | Scott Yelton Perhaps one of the biggest transformations taking place in the digital age are the ways in which we work and conduct business. The rapid adoption of technology, coupled with a new mindset of a younger,...
4 Ways to Increase Contact Center Agent ProductivityAugust 22, 2018 | Scott Yelton My favorite definition of productivity is “the effectiveness of effort”. In my humble opinion, volume of work doesn’t directly correlate with productivity. Instead, it should really be measured by the quality of output, the customer...
Network and Application Uptime: The Keys to Employee ProductivityJuly 9, 2018 | Kevin Halpin We have become sufficiently technology-dependent, such that, in every modern enterprise, peak employee productivity depends on continuous access to networks and essential applications. For distributed enterprises – from retail chains to corporations with multiple office...