Increase Productivity

Restaurant operators are working to determine which technologies—from robots to QR codes, self-order kiosks and scenario forecasting—will drive value and better streamline operations.

The past few years saw an accelerated transformation of contact centers, giving rise to new features that can support the omnichannel wants and needs of customers.

Customers and employees are demanding better experiences, and greater security and data privacy. Here are 5 ways to build digital trust in an increasingly virtual world.

With the rise of hybrid work, it’s time for employers to spruce up the benefits and perks they offer their employees. Here’s a list of benefits that hybrid workers really want.

Technology can help restaurant operators manage based on data instead of instincts, efficiently tracking food and labor costs and other key measurements to guide better decision-making.

Restaurant operators can ease the pain of the labor crisis by implementing innovations in automation and AI to increase efficiencies in all areas, from front of house to the back office.

Grocery retailers navigating a persistent labor shortage are looking toward automation tools and digital solutions to find opportunities for growth and an improved customer experience.

Areas to watch in the complex field of healthcare include the opportunities and risks of interconnectedness, and emerging technologies focused on the factors that affect health equity.

As organizations adopt hybrid and remote work, they see the benefits of implementing an effective remote work program. Forrester offers some guidelines to help you get started with yours.

With the increase in full-time remote and hybrid work, network and data security is more crucial than ever. Here’s how OfficeSuite HD from Windstream Enterprise keeps your meetings secure.