Industry

The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis shifts toward repopulating physical campuses...

As higher education institutions navigate a return to learning this fall, they are faced with a host of challenges and, at times, competing priorities of learning and research continuity, financial solvency and—above all—safety amid a...

The abrupt, widespread school closures this spring thrust educators and students across the country into a sustained virtual environment with little time to prepare or plan. As we look to the coming school year, it’s...

Many states are now re-opening their economies—challenging retailers and restaurant operators to adapt their locations to meet public safety mandates. To understand those challenges, I spoke to Windstream Enterprise Retail customers about their plans for...

If the past weeks of the worldwide COVID-19 pandemic have been any indication, healthcare organizations are dealing with the most severe pressure to care for patients in modern times. And while patient data protection is...

In my previous post, I talked about the steps you can take today to help your retail business stay afloat during the economic and social tsunami of COVID-19. While it may seem far away, the...

As someone who spends a lot of time consulting with retail leaders—and a former retail operator myself—I’ve thought about what you can do to keep business going during the pandemic. Whether you run a store,...

Every January, the National Retail Federation (NRF) holds its Big Show at the Jacob Javits Center in New York. It’s 4 days’ worth of collaboration and idea sharing for retailers, industry thought leaders and technology...

Despite the breathtaking speed and impact of the e-commerce revolution, physical stores still play a vital role in the buying journey. While consumers will use their mobile devices to research and compare goods, they still...

There’s no denying e-commerce has disrupted the retail industry. The advent of online shopping has transformed the buyer’s journey, forcing retailers to meet the anytime, anywhere demands of increasingly tech-savvy shoppers. While the U.S. Census...