How to achieve 100% uptime for XCaaS and mission-critical applicationsHow to achieve 100% uptime for XCaaS and mission-critical applicationsJune 10, 2021 | Matthew Marion | 3 min read Our customers deserve the highest level of confidence in their networks. See how you can benefit from a new innovative solution that guarantees 100% uptime.
5 critical lessons from a healthcare CIO on how to achieve a seamless UCaaS transitionMay 19, 2021 | Phil Campbell Learn from a healthcare CIO about the UCaaS implementation tips you need to unlock secure, effective communications for employees and an optimal patience experience.
Why retailers should use WiFi and IP Camera heat mappingMay 7, 2021 | Travis Mininger Heat mapping via WiFi and IP cameras have started to revolutionize the retail industry, offering innovative ways to monitor and track consumer behavior. Learn how to get started.
How to achieve 100% uptime for XCaaS and mission-critical applicationsJune 10, 2021 | Matthew Marion Our customers deserve the highest level of confidence in their networks. See how you can benefit from a new innovative solution that guarantees 100% uptime.
5 critical lessons from a healthcare CIO on how to achieve a seamless UCaaS transitionMay 19, 2021 | Phil Campbell Learn from a healthcare CIO about the UCaaS implementation tips you need to unlock secure, effective communications for employees and an optimal patience experience.
Why retailers should use WiFi and IP Camera heat mappingMay 7, 2021 | Travis Mininger Heat mapping via WiFi and IP cameras have started to revolutionize the retail industry, offering innovative ways to monitor and track consumer behavior. Learn how to get started.
Your best defense for healthcare securityApril 20, 2021 | Melinda Cisneros This infographic reveals why healthcare providers are rapidly adapting technology to provide greater protection and support to their organization and patients.
Modernizing Government IT Infrastructure: New Challenges, New OpportunitiesFebruary 25, 2021 | Jennifer Head The pandemic-driven demand surge has pushed federal agencies’ IT infrastructures to their limits. But these challenges are also revealing new opportunities to move forward stronger.
The rise of ransomware: How the healthcare industry can fight cybercrimeJanuary 25, 2021 | Melinda Cisneros With ransomware attacks skyrocketing, hospitals and the public health sector are under pressure to defend patient care by building robust networks that can defend against cyberattacks.
Retail contact centers benefit from increased agility with live messaging and chatbot functionalityDecember 18, 2020 | Grant Harland Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.
Serving up stats: How restaurants are increasing network security and delivering results amid a pandemicNovember 11, 2020 | Windstream Enterprise It’s no secret that the COVID-19 pandemic has created a lot of challenges, especially for the restaurant industry. Widespread shutdowns of dining facilities followed by staffing issues, supply chain disruption and health risks all forced...
The secret to live chat: It’s only as good as the agents who operate itOctober 30, 2020 | Matthew Marion The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the same resources. And why not?...
Higher learning in a dynamic environment: Enabling new learning models with agile networksOctober 6, 2020 | Jennifer Head The rapid pivot to online learning and collaboration by higher education institutions last spring was a testament to their resilience and unwavering commitment to their mission. Now, as the emphasis shifts toward repopulating physical campuses...