Nearly every professional employee depends on continuous network availability today. It’s not just significant outages that matter; even brief glitches become major disturbances when they’re frequent, which happens far too often with legacy network technology.
Similar to trying to depend on an older car that starts letting you down. You bought it for all the right reasons. It performed well for years. Then one day it won’t start. Another day it breaks down in traffic. This continues until you accept the fact that replacing it with a newer model would make the aggravation go away. Not just because it would be newer, but because technology has advanced over the years to make cars more inherently reliable.
So, you bite the bullet, purchase a newer model, and years later, you barely remember what it was like to have that undependable car.
The same logic applies to network technology. If your legacy network is suffering frequent outages, every employee in your organization is the driver experiencing the outdated technology failing them far too many times. You can do your best to keep it up and running, but your users won’t be fully productive or satisfied until they’re on a more reliable, advanced network.
These were the circumstances for Beavex, a leading logistics and on-demand delivery provider with 83 offices and terminal locations throughout the U.S. Beavex has 500 full-time employees and 3,000 contract drivers, all of whom need dependable data networking to perform their jobs.
The Beavex experience
Over the years following initial buildout, the Beavex WAN that powered terminal facilities’ fleet management and drivers’ mobile apps was underperforming, and far too complex to manage effectively. Outages were a daily occurrence that impeded the company’s ability to meet customers’ expectations.
That all changed when Beavex hired a new VP of information technology, who set out to replace the existing network with SD-WAN. The results include:
The solution Beavex chose is Windstream Enterprise SD-WAN Concierge, and the Beavex experience is a great example of IT problem-solving and the impact of advanced technology – you can read the full story here.
Jeff Lowney is the regional president of sales for the Windstream Enterprise south region where he is responsible for enhancing the customer experience, driving revenue growth, improving margins, and increasing cash flow. Lowney has more than 20 years of experience in telecommunications and data industries. Prior to joining Windstream, he served as regional vice president of the enterprise division for EarthLink which merged with Windstream in February 2017.
Prior to joining EarthLink in May 2016, Lowney held senior leadership roles with Sprint Business, AT&T, TW Telecom and Level 3 Communications. In 2014, Level 3 Communications acquired TW Telecom and selected Lowney to be its mid-Atlantic regional vice president where he was responsible for an enterprise division of over 300 employees and P&L of $1 billion in revenue.
Lowney has a bachelor’s degree in business administration from the University of Wisconsin-Stevens Point and an MBA from Cardinal Stritch University.
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