According to the latest IDC survey covering UCaaS, enterprises are rapidly discarding their legacy phone systems in favor of unified communications as a service. 43.8% of U.S. enterprises had already made the transition to UCaaS by the end of 2017, an increase of nearly 7% over the previous year. Another 30.4% said they would make the switch within a year, which means the trend is accelerating rapidly.
Which begs the question: What are the remaining 25.9% – the companies that say they’ll adopt UCaaS in the next one to two years – waiting for?
Replacing an existing system at the center of business processes with a new cloud solution is unquestionably a serious decision. But as with so many other business-improvement initiatives, postponing can have negative consequences. As enterprises that have made the switch and those that are in the process of implementation have determined, the best time to implement UCaaS – and move voice, conferencing and collaboration to the cloud – isn’t a year or two from now. It’s now.
Here are five key reasons for realizing the benefits of UCaaS sooner rather than later:
These advantages aren’t theoretical; they’re being realized today by the nearly half of all U.S. enterprises that have already transitioned to UCaaS. They will be realized within a year by another 30%. Ramping up your investigation and implementation of a solid UCaaS system (Windstream Enterprise offers a number of different options to suit the needs of different size/types of customers, including our home-developed OfficeSuite UC solution) is the best way to ensure that you’re not left behind, propping up a legacy system that can’t offer your enterprise – and its employees – a far better communications
JP González heads Product and Vertical Marketing for Windstream Enterprise, creating go-to-market strategies, positioning solutions and crafting foundational messaging. JP’s background in telecommunications dates back to 1998 and includes various product management, corporate strategy, finance and sales roles at Windstream, Level 3 Communications, Qwest Corporation and MCI. He received an MBA from Rice University and a Master of Telecommunications degree from the University of Denver. He brings donuts to the office on Fridays, using them as a pretext to write about random topics.