Grant Harland

Grant has more than 11 years of experience in the retail, contributing to his deep knowledge around business development, technology, product development, sales and merchandising.

  • 4 trends shaping the high-tech, high-touch future of retail

    4 trends shaping the high-tech, high-touch future of retail

    See the biggest global retail trends that were revealed at the 2021 NRF Retail Converge event.

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  • 3 retail industry trends that are defining the future of consumer business

    3 retail industry trends that are defining the future of consumer business

    Find out the top 3 tech products and services consumer businesses are investing in to accelerate growth.

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  • Retailers are primed for innovation in 2022

    Retailers are primed for innovation in 2022

    At the 2022 National Retail Federation Big Show in New York City, several trends emerged that hinted at the future of retail.

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  • The future of retail contact centers includes live messaging & chatbots

    The future of retail contact centers includes live messaging & chatbots

    Retailers can improve their agility, increase revenue and save money by leveraging live messaging and chatbots alongside human agents. Here's how.

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