Summary: Thomas Parenteau, VP of IT Services at Windstream Enterprise, answers some important questions about making the move to remote work.
Now that remote working is becoming mainstream worldwide, many offices are looking to IT industry experts for advice on enabling their employees to work from home. That’s why we’ve tapped Thomas Parenteau, VP of IT Services at Windstream Enterprise, to answer some important questions about making the move to remote work. As a veteran in the industry, Parenteau’s IT Services Team has played a key role in the transition of 12 office locations in the last 14 months, with more on the horizon.
Based out of his office in Texas, Parenteau oversees all Windstream Enterprise IT functions relating to data center infrastructure, device management, end-user support and internal IP networks that power wireless and remote systems. His team is tasked with maintaining all computer infrastructure that supports customer revenue and processing, data, land desktop services, new devices and security, WiFi access, virtual private networks, and most importantly these days, the growing remote workforce at Windstream Enterprise.
Interestingly, Parenteau and team were transitioning many of their offices to remote before the COVID-19 pandemic arrived because of costs and preferences. As he explains, “Windstream Enterprise will analyze access data and WiFi usage to understand how our offices are being used, and if it’s not financially smart or digitally safe to keep them open, we go remote.”
About the Author
Thomas Parenteau is Windstream’s VP of IT Infrastructure and Services, where he is responsible for the support and management of key IT services, data center assets and infrastructure supporting Windstream’s business lines. Thomas joined Windstream in 2014 as a Principal in IT and progressed to the role of VP in the Project Management Office before accepting his current role as VP of IT Services. Known for his extensive knowledge in deploying and maintaining advanced computer and processing technologies, Thomas has a long history of providing service across diverse-use case models supporting business development and advancement.