Serve your constituents while controlling costs

Deliver mission-critical performance, security and scalability

Agencies are being forced to pivot and respond rapidly to massive social and economic changes. Government and public sector leaders at the federal, state and local levels are increasingly turning to modern technology solutions to build agility and resilience while keeping sensitive citizen information secure, including passport information and social care data.

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We understand that the quality of a community’s infrastructure and IT services is directly related to the vibrancy of its economy and satisfaction of its residents. That’s why more than 2,500 government agencies trust Windstream Enterprise as their single source for a high-performance network and award-winning suite of connectivity, collaboration and security solutions—delivered by a team of technology experts. Our complete portfolio of solutions is supported through 24/7 NOCs and a team of experts who actively monitor your network for complete peace of mind.

E-Rate ready for K-12

Successful government leaders know a critical indicator of a flourishing community—and a key asset for attracting economic growth—is the quality of its schools to educate and elevate the next generation. Windstream Enterprise is a longstanding provider with the FCC’s E-Rate program for K–12 schools, providing E-Rate-funded network solutions to empower students and educators with leading-edge IT resources for inspired learning.

Flexible and secure solutions for government

Modernize your technology and maximize your agency's return on investment.
 

Securely connect government agencies and the citizens they serve

SD-WAN

This cloud-optimized network platform leverages software-defined intelligence for superior speed, reliability, security and control over network and application performance. With centralized management and full network visibility via our single-pane-of-glass portal, SD-WAN empowers agencies to adapt to rapidly changing IT environments and support communities that thrive. 

Enable superior communication and collaboration from anywhere

OfficeSuite UC®

This Unified Communications as a Service (UCaaS) solution keeps government employees and citizens connected, no matter where they are or what device they use. This 100% cloud-based platform gives your agency flexibility while maintaining strong security controls. Government agencies with international needs can rely on OfficeSuite UC International for a seamless, secure communications and collaboration experience across 16 markets worldwide

OfficeSuite HD Meeting®

This 100% cloud-based video, audio and HD web conferencing solution is designed to help your virtual teams collaborate seamlessly and securely in real time. Powerful yet intuitive, agency employees and the people they serve can host and join from any device, in any setting.

Contact Center as a Service (CCaaS)®

Constituents want to interact with you their way: by phone, chat or web. Based on our robust UCaaS technology, CCaaS from Windstream Enterprise gives your agents the power and flexibility to meet each person as they prefer—and saves your agency money on hardware and operating expenses.

Protect sensitive information, mitigate risk and safeguard your reputation

Managed Network Security (MNS)

With many agencies still running on decades-old infrastructure, the public sector is at constant risk of cyberattacks—and offers a prime target. MNS from Windstream Enterprise unifies stand-alone network security services into one robust network security and threat management solution, all fully managed by our certified security professionals.

Secure Access Service Edge (SASE)

Three quarters of government respondents in a recent Forrester study say they need to increase security services or posture of their WAN to protect the business and remote assets.2 SASE from Windstream Enterprise is the unification of connectivity and security features. As the foundation of a robust SASE solution, SD-WAN provides unprecedented performance, visibility and control of your agency’s network, while Security Service Edge (SSE) features protect constantly moving endpoints and applications.

DDoS Mitigation Services DDoS

DDoS Mitigation Service from Windstream Enterprise offers full-time proactive monitoring of your agency network for Distributed Denial of Service (DDoS) attacks. Our team of dedicated cybersecurity engineers can identify and begin scrubbing traffic within as little as 15 minutes of an attack, ensuring minimal interruption of access to key applications and resources for your teams and residents.

“We were immediately interested and impressed by the proposal. Once the contract was awarded, we couldn’t believe how quickly the [DDoS Mitigation Service] solution was installed, how well the service works and the ease of using the DDoS service portal."

Director, State Government Agency

Total access. Total control.

Government IT professionals say they need more visibility into network traffic.2 Windstream Enterprise provides easy-to-maintain solutions that simplify administrative functions while offering deep visibility and actionable insights. 

With WE Connect, our award-winning management portal, you gain immediate access to all the information about your solutions and services to help you manage your endpoints—all from a single pane of glass.

Centralized management.
Perform routine operational functions, like adding new users or locations, in moments versus days.

Insight Engine.
See aggregated data across all locations in your district or institution to help identify anomalies requiring corrective action.

Real-time visibility.
Get an interactive view of network latency, packet loss and jitter by location, plus tools to customize reports for actionable insights.

Anytime, anywhere, any device.
Access WE Connect via a mobile device with all the functions of the desktop app.

 

Our promises to you

Windstream Enterprise is committed to transforming networks with solutions that ignite learning. Many of our solutions, including SD-WAN Concierge, OfficeSuite UC and Managed Network Security, are backed by the WE will Commitment, our promise to meet your institution’s networking and communication needs, for an unrivaled, fully supported experience.

 

Meet the needs of your agency and your citizens with modern technology

Government IT leaders recognize the value of digital transformation but struggle in developing and completing digital initiatives. With leading connectivity, communications and security solutions and dedicated support from Windstream Enterprise, you can accelerate transformation initiatives to deliver on constituent expectations, operational needs and mission priorities. Over 2,500 state and local government agencies across the U.S. rely on Windstream Enterprise to provide agile, flexible and secure solutions tailored to their needs. Join these leading institutions and partner with us to empower your employees and serve your community.

 


Cloud-enabled connectivity, communications and security—guaranteed.

Windstream Enterprise delivers proven outcomes through the convergence of our proprietary software and cloud-optimized network, enabling education institutions to deliver an adaptive learning environment that maximizes return on technology spend. Our managed services empower a learn-from-anywhere environment, enhance security and elevate the experience of faculty, staff and students, while safeguarding personal data and institutional integrity. Analysts certify Windstream Enterprise as a market leader for our product innovation, and clients rely on our unrivaled service guarantees and best-in-class management portal. Institutions trust Windstream Enterprise as their single-source for a high-performance network and award-winning suite of connectivity, collaboration and security solutions—delivered by a team of technology experts whose success is directly tied to fulfilling each institution’s mission.

 

 

1. “Top 10 Government Technology Trends for 2021.” Gartner. 29 March, 2021.

2. “Shift Your Network Thinking to SD-WAN and Security.” A Forrester Consulting Thought Leadership Paper Commissioned by Windstream Enterprise, March 2022.

Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide. Rafael Benitez, Megan Fernandez, Daniel O’Connel, Christopher Trueman, Pankil Sheth. October 18, 2021.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and MAGIC QUADRANT are registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

About the Author

Windstream Enterprise

Windstream Enterprise believes people should expect more from their service provider. Our mission: as network, security and application performance become continuously more critical, WE will be the partner that responds to unique customer needs—a pathfinder to help lead them through technology transformation. A trusted advisor to help them connect, transform and elevate their businesses.

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