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For savvy IT and business leaders, present-day communications are already in the cloud. With the rise of 100% remote workforces, virtual teams need to be totally integrated, so they can connect and collaborate with all the tools necessary to do their jobs. Unified Communications as a Service (UCaaS) delivers on that vision with resilient, cloud-based solutions that can be deployed more quickly—and for less—than an on-premises solution.
UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency and productivity. When combined with Contact Center as a Service (CCaaS), it also enables a powerful customer service solution. Because UCaaS is delivered as a cloud-based service, no on-premises hardware or in-house IT expertise is required.
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No matter where they are or what device they’re using, your people can stay productive with a single platform for voice, video conferencing, messaging and more.
Integrated voice, web chat, email, fax and reporting capabilities enable contact centers of any size to deliver a positive customer experience.
Backed by a hardened architecture and secure data centers, UCaaS from WE delivers 99.999%- always-on reliability—along with the latest security patches to keep your security up to date.
Eliminate expensive upfront CAPEX costs and IT expertise, forecast accurately with predictable monthly pricing and get the services you need exactly where and when you need them.
Select from 5 types of UCaaS to align with your size and business needs.
For small to enterprise-size businesses with up to 20,000 users. With 300,000 users nationwide and a Gartner mention, the simplicity, features and affordability of OfficeSuite UC from Windstream Enterprise have earned the loyalty and trust of businesses and users alike.
For small to mid-size businesses with up to 3,000 users. Outdated, on-premises communications systems cannot provide the flexibility your business needs to grow. Upgrade to IP Office Subscription™ for affordable, powerful and scalable business communications that enable you to stay ahead of your competition.
For mid-size businesses with 250 to 5,000 users. Leverage our long-standing relationship with Mitel, a Gartner-recognized industry leader in unified communications and contact center
For large enterprises with 500 to 10,000+ users. Leverage our long-standing relationship with Avaya, a Gartner-recognized industry leader in unified communications and contact center services.
For select-service hotels to five-star 1,000+ room resorts. Virtual PBX for Hospitality allows you to shift difficult-to-manage on-premises technologies to the cloud, centralizing and simplifying communications management across all locations.
Provide a best-in-class customer experience with the latest cloud-based contact center technology.
Optimize your network for cloud-based applications with a resilient, high-capacity managed SD-WAN solution.
Access all the information about your services in one place, along with the essential functions that help you manage and optimize your network.
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