WE Connect
Get unprecedented control over your entire network from a single pane of glass
Get an award-winning experience in WE Connect
Monitor and manage your network anytime, anywhere, on any device not just network focused, it’s network…
Use WE Connect for real-time visibility and control of your Windstream Enterprise solutions. Monitor business-critical apps to ensure they’re getting the optimal priority and bandwidth they need with granular views across all devices and locations.
Account and solution management
Now routine operational functions like adding users or locations take minutes instead of days, while all network performance data and reports are in a centralized, easy-to-use portal. You’ll get insights by solution, site, device, user and more.
- Network health
- Current users
- OfficeSuite speed test
- Real-time support (with live chatbot)
- Billing reports
- Orders
- Service ticket requests
- Weather alerts
View network activity in real time
Get an interactive view of network latency, packet loss and jitter by location, including interactive maps you can use to home in on specific sites and endpoints.
Uncover new, actionable insights
Get the real-time visibility and tools you need to create customized reports, as well as explore and analyze your data in more depth. WE Connect comes with Insight Engine, which gives you a detailed understanding of performance analysis and trends within your applications, network access and devices across all of their locations—and proactively alerts you to any potential issues before they occur.
Customize your management experience
Personalize your dashboard for quick access to the information you rely on most. WE Connect lets you manage and configure all your services with widgets you can select and pin in the dashboard to access your common network functions.
Personalize the experience by role
As an administrator, you can customize roles in WE Connect for particular functions on your team and give them the specific tools they need to do their jobs—without allowing access to functions that are outside their roles.
Secure your data confidently
Feel confident your information is protected with a single sign-on interface, multi-factor authentication, PCI compliance and identity management.
Access your services from any device
Interact with WE Connect from your desktop or through the mobile app that delivers the same functionality.
“WE Connect provides the visibility and control to help me best manage my services from Windstream Enterprise.”
Discover the power of total visibility and control
Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™, unified communications as a service (UCaaS), contact center as a service (CCaaS), OfficeSuite UC®, Managed Network Security and more.
Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™, unified communications as a service (UCaaS), contact center as a service (CCaaS), OfficeSuite UC®, Managed Network Security and more.
Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™, unified communications as a service (UCaaS), contact center as a service (CCaaS), OfficeSuite UC®, Managed Network Security and more.
Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™, unified communications as a service (UCaaS), contact center as a service (CCaaS), OfficeSuite UC®, Managed Network Security and more.
Gain new levels of network visibility and control
WE Connect delivers the granular level of management visibility and control you need to make the most of your Windstream Enterprise solutions—in a customizable platform that suits the way you work. And when you need it, support is just a click away.
“The WE Connect portal has been a game changer. Our IT operations team is always accessing it through their mobile devices.”
Vice President, Information Services
Healthcare Network—40 hospitals. 300 physician offices. 50,000+ employees.