Our newly released OfficeSuite UC® White Label Contact Center Services (CCS) platform provides unlimited flexibility for your end user call center employees, allowing reps to work from virtually anywhere in the world and providing supervisors the ability to train and monitor remotely. Administration of call routing, queues, and reports are all centralized in a single, user-friendly portal, which can be branded with your logo.
The new CCS platform features enhanced functionality, including:
The Contact Center Services platform is entirely hosted in the cloud and requires no capital expenditures, expensive administration licenses or specialized technical training to operate and support.
For more details or a demo of the new Contact Center Services platform, please contact your Account Executive.
Note: All partners on our previous CCS platform will be migrated to the new version and will receive communication with details. For more information regarding conversion, please contact your assigned Account Executive.
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