RETAIL IT SOLUTIONS

Unlock your profitability potential with omnichannel experiences

Close the gap between e-commerce and physical shopping with IT solutions for the retail industry that drive omnichannel strategies, enhanced security and personalized service.

Accelerate your retail transformation

With decades of experience in the multi-location retail space, a range of innovative services and a team of true retail experts, we’re uniquely able to help you leverage the power of your network to deliver a differentiating customer experience and bring about transformative change.

Protect customer data and ensure payment security

Protect your customers, your records and your reputation with centralized data management and processes, along with PCI DSS compliance to safeguard your customers’ financial data from network breaches.

Enable the latest omnichannel retail experiences

Offer customers blended digital and in-person shopping experiences over a reliable, highly secure network that supports mobile POS devices, plus integrated e-commerce platforms that link shopper information, shopping history and purchasing behavior across channels.

Improve store associate productivity

Support the tools store associates need to collaborate and meet customer expectations, including real-time communications, video, VoIP, chat and third-party apps—as well as mobility solutions that allow easier access to information across the retail ecosystem.

More than 5,500 retail customers across 39,000 brick-and-mortar locations trust Windstream Enterprise to deliver omnichannel strategies


“Windstream Enterprise delivered a great solution that met our needs for higher resiliency and more bandwidth, enabling us to deliver a superior customer experience.”

See how other retailers unlock their revenue potential

Interior design retailer gets a successful network makeover

Customer

Calico 

Challenges

Insufficient bandwidth, poor application performance, antiquated PBX phone systems and limited staff to manage multiple vendors.

Windstream Enterprise Solutions

  • SD-WAN
  • OfficeSuite UC®
  • OfficeSuite HD Meeting®

Results

Robust, 100% uptime, reliable phone and collaboration services, network and voice visibility and control, and significant cost savings.

Achieving customer and employee convenience with SD-WAN

Customer

Rotten Robbie

Challenges

A complex PCI compliance process, combined with frequent network outages and a lack of employee and customer WiFi.

Windstream Enterprise Solutions

  • SD-WAN
  • WE Connect
  • Premium Managed Network Security
  • DDoS Mitigation
  • OfficeSuite HD Meeting®

Results

The Premium MNS and DDoS Mitigation made PCI compliance dramatically simpler to achieve, while employees and management can now meet securely—and employees and customers alike benefit from secure WiFi.

From gnarly downtime to rad scalability

Customer

Erik’s Bike Board Ski

Challenges

Single connections at each location led to slow, cumbersome central database sync, along with an obsolete phone system that failed frequently.

Windstream Enterprise Solutions

  • SD-WAN
  • Broadcast connections (cable and cellular)

Results

Higher resiliency and more bandwidth leading to zero network downtime, consistently responsive customer service and more efficient data handling.

Get a solution tailored to your unique retail needs

Respond to changes in a more fluid way to quickly meet customer expectations with a flexible and scalable cloud-based network.