OfficeSuite UC – Cloud-based unified communications

Connections without limitations

Streamline global communications, information sharing and team collaboration to drive better business outcomes.

OfficeSuite UC = call + chat + meet + manage for elevated experiences

Everybody wins with OfficeSuite UC®. From IT to customers to your end users, we deliver the capabilities to drive productivity and engagement like never before. Built to ensure reliability, flexibility and security, OfficeSuite UC is a 100% cloud-based UCaaS solution that blends user-centric design with advanced, market-proven technology. 

Collaborate anytime, anywhere using any device

Leverage an award-winning feature set

Integrate with leading third-party applications

Reduce CAPEX expenses

Gain complete application visibility and control via a single pane of glass

Add an optional contact center service to deliver an exceptional customer experience

2024 INTERNET TELEPHONY Product of the Year Award for OfficeSuite UC®

Rely on our secure, proprietary platform built to scale

OfficeSuite UC includes more than 100 enterprise-grade features that simplify the complexity of communications and collaboration that easily scales to meet the needs of global enterprise customers.


Never miss a call with mobile twinning and voicemail/voicemail transcription. Route calls to the right individual or team with a variety of auto attendant and call group options. Leverage a wide portfolio of desktop, cordless and softphone options to fit any need.

Contact center services + advanced call routing

Route calls, webchats and text messaging where you need them—all while ensuring quality and compliance via an omnichannel solution.


Keep in touch on the go via SMS text messaging and chat with ease via desktop and mobile apps. Share files, pictures and other attachments with MMS.

Video-first collaboration

Securely host and join high-definition video, audio and web conferences with up to 1,000 people from any phone, computer or mobile device.

Reporting + insights

WE Connect portal enables an unrivaled digital experience with real-time visibility, administrative control and end-user communication tools.

Flexible options to meet any budget

Mix and match the following OfficeSuite UC seat types to tailor your service to your unique
user work styles—all while optimizing your budget.


Perfect seat type for your entry-level needs with the ability to add features as you go.

Features include:

Over 100 calling + UC features

Virtual line, telephone number, extension

Unlimited outbound calling*

3rd party integrations

Selective call routing

Voicemail/voicemail to email


Per Seat / Month


Everything from the basic seat plus added features to meet your needs as your business grows.

Features include:

Basic features +

Automated voicemail transcription

Call twinning

SMS text messaging

Desktop + mobile softphones

Multi-desking (up to 5 devices simultaneously)


Per Seat / Month


Offers a complete set of features to maximize collaboration within your organization.

Features include:

Standard features +

Extension call recording with automatic + on-demand options

Extension monitoring with listen, coach + barge-in features

Virtual voice + video HD meeting solution (up to 250 participants)


Per Seat / Month

*Unlimited extension-to-extension dialing and direct calling to U.S., Canada, Puerto Rico and the U.S. Virgin Islands.

Third-party integrations

Supercharge your workflows and customer experience with a standards-based API to connect to third-party applications, such as: Microsoft Teams, Microsoft 365, Google, Slack, HubSpot, Alexa and Salesforce.

“Windstream Enterprise assigned a dedicated engineer to help us migrate from our antiquated premises-based phone system to OfficeSuite UC. This was a real value to me.”

Why OfficeSuite UC from Windstream Enterprise?

Take cloud-based unified communications to a new level of performance by integrating OfficeSuite UC—a feature-rich, cloud-based UCaaS platform—with the reliability of SD-WAN and Security Service Edge (SSE), a fully managed networking and security solution. Rely on one provider to deliver it all—backed by a dedicated team of technology experts.