Total access. Total control.
“I use the WE Connect portal on a daily basis to quickly identify issues and take corrective action.”
An enhanced digital experience via WE Connect, a single pane of glass
Customize your experience
It all starts with a personalized dashboard for simplified management of your account information and access permissions.
- Quickly and easily customize your dashboard for one-click access to the information you need
- Assign roles to specific functions on your team, from admins to end users, granting access to only the tools they need
- Create customized reports to explore and analyze your data
Optimize your network
WE Connect delivers real-time insights for a deeper understanding of your network’s performance and proactively alerts you to potential issues.
- Monitor business-critical apps to ensure they’re getting the optimal priority and bandwidth they need with granular views across every device and all locations
- Access configuration tools to define and implement your network settings
- Get an interactive view of network latency, packet loss and jitter by location, including interactive maps that focus on specific sites and endpoints
Unify your communications
Realize the true potential of your unified communications by consolidating access through a single interface.
- Launch meetings, calls or web-based chats to collaborate and communicate seamlessly across your entire organization
- Administer updates in minutes, including moves, adds, changes, users and features, as well as mix and match seat types based on your evolving business needs
- Ensure every employee can be reachable by customers in the event of emergency or natural disaster
Simplify account and solution management
Gain full access to the tools you need to manage your business—all from one interface.
- Leverage the online billing center for invoice payment, downloads, reporting and notifications
- Enter service requests, keep up on incidents and interact with our support teams
- View the status of your orders and easily engage with our team on any updates or questions
- Get service alerts via email, SMS text messaging or push notifications
- Benefit from real-time support via live chat
- Visit WE Connect U for online training and product resources
Secure your data with confidence
Feel confident that your information is secured by a password-protected interface, multi-factor authentication, PCI compliance and identity management.
Get an award-winning experience
2021 BRONZE STEVIE® Mobile Operations Management Solution for WE Connect
Achieve new levels of network visibility and control
WE Connect delivers the granular level of management visibility and control you need to make the most of your Windstream Enterprise solutions—in a customizable platform that suits the way you work. And when you need it, support is just a click away.