Blog

The benefits of CCaaS for manufacturing contact centers

The manufacturing industry is facing a labor shortage, and everyone is looking for ways to get support where they need it. Working with a partner to provide contact center services...

September 07, 2023 • Matthew Marion • 4 min read

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Deliver a frictionless customer experience with Windstream Enterprise CCaaS powered by Talkdesk

Talkdesk’s intelligent call center capabilities plus Windstream Enterprise’s managed services give enterprises all the tools to deliver a superior, seamless CX.

September 06, 2023 • Austin Herrington • 4 min read

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The rise of ransomware: Fighting cybercrime in healthcare

Federal agencies have issued recent warnings about the rise of ransomware designed to target the healthcare industry, intensifying the demand for cybersecurity to mitigate exposure and costly risks.

September 05, 2023 • Brian Gonsalves • 4 min read

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Q&A on SASE: What, Why and When

Businesses are increasingly turning to Secure Access Service Edge (SASE) to deliver protected networking and security services anywhere, anytime. We spoke with our Senior Director of SD-WAN & Security, Chris...

August 31, 2023 • Chris Alberding • 5 min read

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