Enhance CX

Retail contact centers benefit from increased agility with live messaging and chatbot functionality

Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.

May 25, 2023 • Matthew Marion • 4 min read

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WE Connect Redefines the Digital Customer Experience

Summary: Self-service has become a preferred channel for connecting businesses to their customers. Learn how our award-winning portal delivers new levels of network visibility and control—in a customizable platform that...

February 16, 2023 • Stephen Farkouh • 3 min read

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The doctor will see you now: Leveraging unified communications for better outcomes in healthcare

What does exceptional patient care look like to you? Explore how managing expectations is crucial in this digital age, and why unified communications is imperative to enabling the patient journey.

October 13, 2022 • Kristin Mcinerney • 3 min read

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OfficeSuite Live Updates: Empower remote collaboration at a competitive price

We’re excited to share the latest updates to OfficeSuite Live. These innovations are designed to transform how our customers empower hybrid teams, making it even easier to meet, chat, collaborate...

September 01, 2022 • Jason Huffey • 3 min read

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