Trends

Continued uncertainty, cybercrime, AI adoption and more: Our outlook on the year ahead

Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.

January 19, 2024 • Michael Flannery • 5 min read

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4 meta trends impacting the future of the channel

A handful of key trends are shaping the channel this year. For the rest of 2023, businesses will have to adapt their strategies and make smarter partnerships to take advantage...

March 31, 2023 • Ben Team • 5 min read

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6 technology trends every insurance business should be aware of    

From mobile technology to AI, the world of insurance is rapidly evolving as an array of new technologies enter the space.

February 13, 2023 • Windstream Enterprise • 5 min read

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4 tech trends influencing the future of retail

Is your retail network ready for 2023? In this article, we’ll explore notable tech trends that retailers should anticipate in this year, and solutions to new challenges they will face.

January 30, 2023 • Tom Napoli • 5 min read

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