Commitment + Guarantees
Flexibility, dedication and support, guaranteed
We promise the right choice of services and flexibility in your technology services based on your business needs—all with an unrivaled customer experience.
Our promise to you, backed by our first-in-the-industry guarantees
Forward-looking enterprise IT leaders like you want services delivered and supported by partners, not vendors. When we partner with our clients, we focus on their whole set of business objectives and how our solutions support them in reaching those goals.
Windstream Enterprise is committed to delivering solutions that meet your needs with an experience that’s unrivaled in the industry. We call it the WE will Commitment.
Here’s how we deliver:
Rate Lock Guarantee
We will lock in your current rates for the life of your contract when you upgrade your legacy services.
See the Rate Lock Guarantee
Walk away with no obligations or termination fees if we don’t meet expectations within a year.
See the Satisfaction Guarantee
Future Technology Guarantee
Upgrade your service to the next generation of technology (when available) at no additional cost.
See the Future Technology Guarantee
100% Uptime Guarantee
If you experience anything less than 100% performance, we will credit your account—no questions asked.
See the Uptime Guarantee
Get up to 5 months free when you choose our cloud networking and unified communications solutions.
See the Connectivity Bonus
Professional Services Guarantee
Take advantage of free professional services when you buy one of our strategic solutions.
See the Professional Services Guarantee
Get an award-winning experience
2022 GOLD Stevie® Winner for our WE will Commitment
Ready for an unrivaled customer experience?
Discover next-generation network solutions that put your business needs first.