Customer Portal

WE Connect Registration

Welcome to a customized portal just for you. This adaptive, user-centric tool allows you to manage your network the way that suits you—and your business needs—best.

Register now

Command central for all your services.

Just imagine: immediate access to all your essential information, the ability to manage and optimize your network, and all the support you need—all in one place. That's the power of a total access portal. And since you're already a valued customer, you can register now.

  • Day-to-day tasks that don't take all day. Add users or locations in minutes, so you can focus your time elsewhere.

  • Network views in real time. Get a bird’s-eye view of network latency, packet loss and jitter by site, plus easy-to-customize reports.

  • On-demand service for your on-demand enterprise. WE Connect offers a mobile app with the same convenient functions of a desktop app, to keep pace with your work on the go.

See WE Connect in action

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WE Connect – Overview
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Gain actionable insights
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Run your whole network
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Get answers sooner
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Manage on the move
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WE Connect – Customization
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Create custom reports
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Check your services
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See all your locations
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Dig deeper into your solution
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Manage your network and services
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WE Connect – Support
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Track open orders
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Get contextual help
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Request support
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Your single pane of glass

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Management done your way

Choose from a range of interactive widgets that allow you to manage the services, functions and data that are most important to you.

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Simple, online service resolution

Open and monitor a detailed service report request directly through your portal. The ticket will be logged and triaged without a need to pick up the phone.

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Fast chat answers

Get answers to your questions—fast—plus all the resources you need with the WE Connect chat feature.

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Accurate, site-specific reports

Start with an overhead map view of your network, then zoom in on individual sites to check services and equipment you have running at a location.

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Truly mobile management

Our WE Connect mobile app offers full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience.

+ WE Connect app for Android
+ WE Connect app for iOS

Stephen Farkouh

Blog

WE Connect Redefines the
Digital Customer Experience

By Stephen Farkouh, Chief Information Officer

WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their Windstream Enterprise solutions.

Read the article


Let’s talk about WE Connect

What to expect when we call:

  • We’ll dig deep to understand your technology and business challenges.
  • We’ll discuss how our cloud-optimized solutions align to your needs.
  • You’ll receive a free recommendation tailored for your business goals.
  • Looking for Customer Support? Visit our Support page.

Or call us direct:

1-786-428-9470