Contact Us

Got a question? Need technical or billing support? Interested in
selling our solutions? Start here.
Choose an option below, and we’ll direct you to the most relevant support.

General Inquiries

Contact account representative

WE Connect portal

Download W-9 form

Kinetic business and residential

Contact us anytime for round-the-clock business and wholesale customer support

Customer support


Kinetic Business

Create a MyWIN Business account, contact technical support, setup a My Windstream email account and more.

Kinetic residential

Whether you’re looking for Internet speed help or bill payment options, we’ve got a solution for you.