UC & Voice

OfficeSuite UC

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Features and benefits
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Streamline information sharing and team collaboration across an ever-evolving international work environment with our proprietary cloud-based platform.

With the growth of cloud-enabled remote work and the globalization of enterprises have evolved the way we do business every day. That’s why business leaders are looking for new collaboration and virtual team solutions to enhance productivity and improve the digital experience.

How OfficeSuite UC works

Powerful and easy to use, OfficeSuite UC® is a 100% cloud-based UCaaS solution that blends user-centric design with advanced technology. It includes more than 100 enterprise-grade features that resolves the complexity of communications and collaboration—across locations, inside and outside the U.S.—and can easily scale to 20,000 users.

OfficeSuite UC International: International reach, local presence

Today, ‘work-from-anywhere’ is everywhere. Now U.S. enterprises with locations across the globe can rely on OfficeSuite UC to provide a seamless, secure communications and collaboration experience with:

  • Flexible access from any Internet-connected desktop or mobile device, whether or not that device is managed by the enterprise
  • Global time zone support to foster a work-from-anywhere environment
  • Free intra-company calling that bundles OfficeSuite UC calls within a company’s monthly per seat fee
  • International direct inward dial numbers to give workers local telephone presence at the international location
  • Local number portability to allow users to retain their existing phone numbers for use with this solution
  • Competitive pricing on a per-seat basis

Where do you do business?

OfficeSuite UC is available in 16 international markets worldwide.

Australia Austria Belgium Canada
France Germany Hong Kong Ireland
Italy Japan Netherlands New Zealand
Spain Switzerland United Kingdom United States

Business continuity

OfficeSuite UC services are available from anywhere to help ensure business continuity, whether your employees are on site with a customer, traveling or working remotely.

Award-winning portal

Our best-in-class WE Connect portal enables an unrivaled digital experience, complete with intuitive desktop and mobile applications for real-time visibility, administrative control and end-user communication tools.

Integrated collaboration

Ensure higher resiliency, optimized performance, cloud security and centralized control by converging UC and contact center services over SASE—backed by service guarantees and a dedicated team of technology experts.

Connect seamlessly with customers on their terms

Manage up to six simultaneous contacts—via voice call, webchat, and text messaging—to interact with customers using their preferred method.

Business continuity

OfficeSuite UC services are available from anywhere to help ensure business continuity, whether your employees are on site with a customer, traveling or working remotely.

Award-winning portal

Our best-in-class WE Connect portal enables an unrivaled digital experience, complete with intuitive desktop and mobile applications for real-time visibility, administrative control and end-user communication tools.

Integrated collaboration

Ensure higher resiliency, optimized performance, cloud security and centralized control by converging UC and contact center services over SASE—backed by service guarantees and a dedicated team of technology experts.

Connect seamlessly with customers on their terms

Manage up to six simultaneous contacts—via voice call, webchat, and text messaging—to interact with customers using their preferred method.

Gartner®
Industry recognition

Windstream named in the 2021 Gartner® Magic Quadrant for UCaaS for the 3rd year in a row

Named in the 2021 Gartner® Magic Quadrant™ for UCaaS, OfficeSuite UC allows enterprises to establish a local presence in international markets with secure access to voice, chat, virtual meetings and content sharing.


*Required services include OfficeSuite UC® and SD-WAN Concierge for all Windstream Enterprise guarantees.
BROCHURE

Why OfficeSuite UC?

Increase productivity by enabling your employees to work and collaborate seamlessly from anywhere using any device.
FACT SHEET

OfficeSuite UC International

Establish a local presence in 16 international markets worldwide with secure access to voice, chat, virtual meetings and content sharing.
VIDEO

OfficeSuite UC Anywhere, On Any Device

Simplify your communications into a single, secure, cloud-based platform.
CASE STUDY

Calico

The Calico clientele expects the best, and even at discounted prices, they are willing to invest in custom furnishings created to suit their style. Understandably, customer expectations are very high, so when Calico’s network failed to fit their pattern of excellence, it was time to find a partner that could match their reputation.
CASE STUDY

Goodwill Manasota

Goodwill Industries helps individuals with barriers to employment reach their full potential through the power of work. Hampered by legacy technologies, the Goodwill Manasota branch sought to implement a set of high-performing solutions that would help fulfil their mission.
FACT SHEET

Why multimedia agents?

Give your agents the tools they need to handle more customer requests in less time.
BROCHURE

OfficeSuite UC Contact Center Services

Optimize employee performance, route calls, texts and chats where you need them and ensure quality and compliance.

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