PROFESSIONAL SERVICES

Retail Business Consulting

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Transform your customer experience (CX) and accelerate your retail success.

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Digital technology is reinventing retail

As consumers demand more convenience, flexibility and speed when they shop, retailers are scrambling to adapt. But the legacy applications and infrastructure still in place at many retail organizations can’t support a constantly evolving retail model. To deliver the anytime, anywhere experiences customers expect, retailers must leverage technology to build an experience where digital is embedded into every touch point.

How Retail Business Consulting delivers value

The Retail Business Consulting team at Windstream Enterprise brings extensive industry experience to help multi-location retailers and restaurants connect, transform and elevate their business. From strategy to solutions to systems integration, we help organizations leverage the power of the network to deliver a differentiating customer experience and bring about truly transformative change.

Features and benefits

Our team has deep knowledge of consumer-based businesses

Windstream Enterprise has extensive experience in helping multi-location retailers, restaurants and service businesses connect, transform and elevate their businesses.

Start with a management-first perspective to your challenges

We take the time to understand your unique goals and pain points to help solve today’s complex retail networking challenges.

Get a complete strategy, selection and implementation plan

We’ll work with you to develop a pragmatic approach to adapt your people, processes and technology to the new, digital retail paradigm.

Adopt retail-ready solutions

From PCI DSS-compliant SD-WAN to Cloud POS we offer leading solutions to help you move faster, modernize operations and enhance your CX.

Our team has deep knowledge of consumer-based businesses

Windstream Enterprise has extensive experience in helping multi-location retailers, restaurants and service businesses connect, transform and elevate their businesses.

Start with a management-first perspective to your challenges

We take the time to understand your unique goals and pain points to help solve today’s complex retail networking challenges.

Get a complete strategy, selection and implementation plan

We’ll work with you to develop a pragmatic approach to adapt your people, processes and technology to the new, digital retail paradigm.

Adopt retail-ready solutions

From PCI DSS-compliant SD-WAN to Cloud POS we offer leading solutions to help you move faster, modernize operations and enhance your CX.

Resource/Article

Keeping Restaurant Networks Secure During COVID-19 (Infographic)

As they work diligently to keep their employees safe, restaurant organizations also need to protect their networks. Cybersecurity has become more vital and more complex with digital innovation.
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Redi Carpet (Case Study)

With 31 locations nationwide, Redi Carpet is the nation's largest flooring provider to the multi-family industry. They required a cloud-based solution that would keep pace with demand and help the business continue to thrive.
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Goodwill Manasota (Case Study)

Goodwill Manasota was outgrowing their legacy network services. Their MPLS-based infrastructure was beginning to affect both the frontline service experience and bottom-line profit potential.
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Calico (Case Study)

The Calico clientele expects the best, and even at discounted prices, they are willing to invest in custom furnishings created to suit their style. Understandably, customer expectations are very high, so when Calico’s network failed to fit their pattern of excellence, it was time to find a partner that could match their reputation.
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The State of Store Technology (Insights Paper)

96% of customers indicate that ease of checkout and payment are important factors when choosing where to shop.
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The E-commerce Effect (Insights Paper)

89% of customers browse merchandise online and 81% purchase merchandise online at least once per month.
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The Future Store (Insights Paper)

We are in the midst of a retail renaissance as the industry moves from the ‘olden days’ of a person walking into a store to simply purchase a commodity, into a new technologically advanced era where artificial intelligence helps customers make informed purchasing decisions.
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Our areas of expertise

Accelerate your retail transformation. The Retail Business Consulting team delivers the expertise to help you make it happen.

  • Point of Sale (POS)
  • Agile Approach
  • Promotions Management
  • Business Process Management
  • CRM & Loyalty
  • Customer Experience
  • Digital Commerce
  • Mobile
  • Networks
  • Order Management
  • Payment Security
  • GDPR
  • Retail Analytics
  • Supply Chain
  • Unified Commerce
  • Acquisitions

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