UC & Voice

CCaaS: Contact Center as a Service

Provide a best-in-class customer experience with the latest cloud-based contact center technology.

windstream_website_iconography_r2

Engage Across Channels

Connect seamlessly with customers on their terms, using any channel at anytime
windstream_website_iconography_r2

Empower Agents

Improve agent effectiveness by giving them the tools to meet customer expectations/demand
windstream_website_iconography_r2

Flexible & Scalable

Cloud-based service makes it easy to add or subtract users anytime, regardless of location
windstream_website_iconography_r2

Sensible & Affordable

Affordable fee-based alternative to capex on-prem solutions, and pay only for licenses you use

The Windstream Enterprise Advantage

99.99%
uptime
By harnessing the power of the cloud, our call center solution delivers maximum reliability, availability and responsiveness.
Millions
of dollars saved
Our unique pricing model bills only for current active agents—helping our customers save millions for services not in use.
1,000's
of users
Our proven solution has thousands of users across companies of all sizes and multiple industries—giving customers a unique edge.

All business challenges, accepted

Enterprise

WE partner with Avaya and Mitel for fully featured, multi-channel options tailored to enterprise needs.

Small to mid-sized business

In addition to Mitel, WE made CCaaS even easier for SMB by adding functionality to our intuitive OfficeSuite UC solution.

How can we help accelerate your business?

What to expect when we call:
  • We’ll dig deep to understand your technology and business challenges.
  • We’ll discuss how our cloud-optimized solutions align to your needs.
  • You’ll receive a free recommendation tailored for your business goals.
  • Looking for Customer Support? Visit our Support page.
Or call us direct: