The future of retail is phygital
With CX no longer defined solely in stores or online retailers are going phygital, building consistency across every physical and digital touchpoint.
Author: Windstream Enterprise
Virtual care is transforming the future of healthcare
A new report highlights the technology trends that are transforming healthcare delivery and the value of virtual care for improving outcomes.
Mortgage lenders should avoid the trap of old technology
Lenders are adopting new loan origination tools because it’s impossible to meet today’s borrower expectations using older technologies.
3 investments manufacturers seek going into 2023
From wearables to AI, businesses are eyeing new tech to improve both service and safety.
8 ways hospitals can prevent a cyberattack
After a recent attack at CommonSpirit, cybersecurity experts share the top ways health systems can protect valuable patient data.
Can intelligent automation ensure the survival of the insurance industry?
Intelligent automation management can help insurers streamline the customer journey, settle claims faster and ensure compliance with the latest regulations.
Consumers value payment security more than anything else at fuel pumps
As practices like payment skimming have grown, shoppers say they value security over other features according to a report from Dover Fueling Solutions.