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Industry

woman in shop using point of sale computer
3 industry trends that are defining the future of consumer business
A survey conducted by Windstream Enterprise discovered the top 3 industry trends accelerating consumer businesses in the post-pandemic recovery.
June 28, 2021 • Grant Harland • 4 min read
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How to achieve 100% uptime for XCaaS and mission-critical applications
Our customers deserve the highest level of confidence in their networks. See how you can benefit from a new innovative solution that guarantees 100% uptime.
June 10, 2021 • Matthew Marion • 3 min read
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5 critical lessons from a healthcare CIO on how to achieve a seamless UCaaS transition
Learn from a healthcare CIO about the UCaaS implementation tips you need to unlock secure, effective communications for employees and an optimal patience experience.
May 19, 2021 • Mark Vomend • 5 min read
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Woman wearing medical mask shopping in store with smart phone connected to store WiFi
Why retailers should use WiFi and IP Camera heat mapping
Heat mapping via WiFi and IP cameras have started to revolutionize the retail industry, offering innovative ways to monitor and track consumer behavior. Learn how to get started.
May 07, 2021 • Travis Mininger • 3 min read
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placeholder image for this post The secret to live chat: It’s only as good as the agents who operate it
The secret to live chat: It’s only as good as the agents who operate it
The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the...
October 30, 2020 • Matthew Marion • 3 min read
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placeholder image for this post Planning to thrive: Agile methods lead to educational resilience as districts return to learn
Planning to thrive: Agile methods lead to educational resilience as districts return to learn
The abrupt, widespread school closures this spring thrust educators and students across the country into a sustained virtual environment with little time to prepare or plan. As we look to...
July 20, 2020 • Mark Vomend • 3 min read
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COVID-19 Checklist for Retailers, Part 3: How to take the fear out of reopening
Many states are now re-opening their economies—challenging retailers and restaurant operators to adapt their locations to meet public safety mandates. To understand those challenges, I spoke to Windstream Enterprise Retail...
June 04, 2020 • Mark Vomend • 3 min read
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