Innovation

The future of work is hybrid: Why IT decision-makers are embracing UCaaS and SD-WAN

As more organizations make the move to a hybrid workforce model, here is why IT and business leaders are transitioning to UCaaS and SD-WAN solutions.

May 17, 2021 • Michael Flannery • 4 min read

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6 best practices to conquer digitization in 2021 and beyond

Learn how to address the need for an effective digital transformation with these 6 best practices that will help your business stay ahead of the competition.

April 01, 2021 • Mark Winer • 4 min read

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5 changes you’ll experience when converting from legacy voice to unified communications

Are you still utilizing outdated voice services for modern-day business needs? Here are five benefits for businesses who make the switch to next-gen unified communications.

March 16, 2021 • Rich Martin • 3 min read

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3 IT trends to watch out for in 2021

With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities...

January 11, 2021 • Windstream Enterprise • 3 min read

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The secret to live chat: It’s only as good as the agents who operate it

The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the...

October 30, 2020 • Matthew Marion • 3 min read

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