With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities...
January 11, 2021 • Windstream Enterprise • 3 min read
The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the...
Enterprise IT has reached an inflection point: for the first time in memory, innovation in the consumer space is driving user expectations in the corporate world. As consumers, we expect...
Few enterprise IT leaders could have planned for the sudden, unexpected evacuation of their workplaces. The events of the last few months have challenged IT departments to pivot rapidly and...
The world has been talking a lot about the “new normal” that’s coming our way post-pandemic, and it’s not limited to masks and social distancing. Organizations are evolving to the...
Now that remote working is becoming mainstream worldwide, many offices are looking to IT industry experts for advice on enabling their employees to work from home. That’s why we’ve tapped...
In my previous post, I talked about the steps you can take today to help your retail business stay afloat during the economic and social tsunami of COVID-19. While it...