Document Category: Solution Focus

Enable quality assurance with Extension Call Recording and Monitoring

OfficeSuite UC® offers two extension add-on services , Extension Call Recording and Extension Monitoring. These are powerful quality assurance and customer service tools that allow you to record and monitor...

July 10, 2022 • Mark Vomend • 0 min read

Read the article

Extend and Win

Earn incentives for renewing eligible customers through the WE Connect Partners portal—all while protecting your base revenue and residual.

July 10, 2022 • Mark Vomend • 0 min read

Read the article

Establishing a superior customer experience with CCaaS

As one of the largest retail providers of electric , natural gas and home services in North America— with its parent company based in Europe—a major energy services provider processed...

July 10, 2022 • Mark Vomend • 0 min read

Read the article

From gnarly wipeouts to rad freeriding with SD-WAN

As the Midwest’s leading bike , ski and board retailer , ERIK’S core business principles include professional staff , unbeatable customer service and remarkable product expertise— all in a friendly...

July 10, 2022 • Mark Vomend • 0 min read

Read the article

SIP Trunking with Dynamic IP

As a growth-oriented enterprise , your organization is always in flux. New sites , new hires and new ways of doing business all put new demands on your existing voice...

July 10, 2022 • Mark Vomend • 0 min read

Read the article

DDoS Mitigation Service

Distributed Denial-of-Service (DDoS) attacks are becoming increasingly pervasive , malicious , complex and costly to address.

July 10, 2022 • Mark Vomend • 0 min read

Read the article

Building for the future

404 Error

July 10, 2022 • Mark Vomend • 0 min read

Read the article