With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities...
January 11, 2021 • Windstream Enterprise • 3 min read
The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the...
Enterprise IT has reached an inflection point: for the first time in memory, innovation in the consumer space is driving user expectations in the corporate world. As consumers, we expect...
Securing the perimeter During the late 90s, enterprises invested in expensive, high-capacity (e.g., T3 and OC3) connections as they raced towards the burgeoning online world to support their B2C and...
The ways we work, learn and live have drastically changed over the course of last year, let alone over the past decade. Employees are logging hours from their homes versus...
The abrupt, widespread school closures this spring thrust educators and students across the country into a sustained virtual environment with little time to prepare or plan. As we look to...
Few enterprise IT leaders could have planned for the sudden, unexpected evacuation of their workplaces. The events of the last few months have challenged IT departments to pivot rapidly and...