Articles By: Austin Herrington

As organizations adopt hybrid and remote work, they see the benefits of implementing an effective remote work program. Forrester offers some guidelines to help you get started with yours.

Discover the newest features in OfficeSuite HD Meeting® that enable seamless collaboration from anywhere, via any device.

The key to making remote work actually work is establishing trust and boundaries between employees and employers. Here are some tips to get started.

The future of communications and the future of CX have a lot in common. See how UCaaS is at the top of the list of tools that organizations are investing in to better understand customers.

Technology is key to supporting effective communication, but new communications challenges are on the rise. Learn what those are and how to overcome them.

As companies across the U.S. have fully embraced remote working solutions, video-teleconferencing (VTC) platforms are now the virtual office must-have. These tools allow face-to-face video conferences between users in different cities, states, countries and even...

Upgrading business data networks often takes precedence over voice systems simply because of inertia. Plenty of business owners adhere to the adage, “If it’s not broken, don’t fix it.” But even if your legacy voice...

As the end of the year approaches, it’s easy to focus on the exciting developments planned for 2020. However, a moment of reflection is due given how much Windstream Enterprise accomplished in 2019! We knew...

Digital transformation has changed the way in which we communicate and collaborate. As workforce trends continue shifting to better support remote and mobile workers, tools must also evolve to effortlessly connect us regardless of our...

The paramount role of security and protecting patient data in healthcare poses unique concerns for healthcare organizations that transition to cloud-based unified communications (UC). The dilemma: How can we ensure we’re not introducing new vulnerabilities...