How to achieve 100% uptime for XCaaS and mission-critical applicationsHow to achieve 100% uptime for XCaaS and mission-critical applicationsJune 10, 2021 | Matthew Marion | 3 min read Our customers deserve the highest level of confidence in their networks. See how you can benefit from a new innovative solution that guarantees 100% uptime.
How to achieve 100% uptime for XCaaS and mission-critical applicationsJune 10, 2021 | Matthew Marion Our customers deserve the highest level of confidence in their networks. See how you can benefit from a new innovative solution that guarantees 100% uptime.
The secret to live chat: It’s only as good as the agents who operate itOctober 30, 2020 | Matthew Marion The recent launch of live chat for OfficeSuite UC® Contact Center Services (CCS) was a welcomed announcement for many small to medium-sized contact centers looking to scale and reach more customers with the same resources. And why not?...
SOC 2 Compliance for Unified Communications: Why it Matters and How to Ensure itJuly 10, 2019 | Matthew Marion The financial services industry is no stranger to the increasing threat of security breaches. In fact, financial service firms experience cybersecurity attacks 300 times more frequently than businesses in other industries, and that rate is...