Digital transformation is changing the way organizations operate and
pressuring enterprises to adapt to the storm of new technologies.
Businesses are tasked with making vital decisions regarding their
digital strategies and how to innovate, especially when considering
technologies that will reinforce business continuity and modern
While many organizations are addressing these issues, some aspects of
networking and communications are stubbornly hanging
around—specifically Time Division Multiplexing (TDM), DS1 and DS3 Access
solutions and copper-based services, such as primary rate interfaces
(PRIs) and plain old telephone services (POTS). Relying on these legacy
technologies undoubtedly leads to wasted spend, limited features and
overall obsolescence. If you are still using these services, now is the
time to start exploring modern-day connectivity options that will
support the growing demand for cloud-based apps, achieve business
continuity and avoid the risk of downtime and lost productivity.
At a previous point in time, these legacy technologies did present a
reliable method of networking and voice communications. DS1s and DS3s
were the access workhorse in the 1980s and 90s and the proliferation of
carriers that offered these access solutions increased remarkably with
the Telecommunications Act of 1996.1 This act was the first
major overhaul of telecommunications law in 62 years, opening the
playing field and allowing competitive local exchange carriers (CLECs)
to compete in the market with incumbent local exchange carriers (ILECs).
TDM access technology—such as PRI T1s, traditional phone lines and
data T1 circuits—predate the Internet. At the time, these carried the
benefit of being readily available, offered by every telecommunications
provider tested over the course of decades. Yet, most customers today
using TDM access for Multiprotocol Label Switching (MPLS), Dedicated
Internet Access (DIA) or voice services don’t have a failover in place;
they’re single threaded and prone to outages.
In our current landscape—and particularly during times of
uncertainty—modern networks require more agility to quickly adapt to
ever-changing demands. With an estimated 25-30% of the U.S. workforce
that will be working-from-home (WFH) multiple days a week by the end of
20211, it’s safe to say that WFH is here to stay. The reality
is: legacy network and voice services are not enabling the remote
collaboration and uninterrupted experience needed to succeed in today’s
A recent survey found that almost half of businesses network infrastructure assets today are aging or obsolete.2
Many major telecommunications providers have already gone as far as to
stop providing TDM access to new customers; they have increased rates on
the existing base and are planning how to best retire TDM altogether.
The disadvantages of sticking with TDM access technology prove to be
both expensive and hazardous to any organization’s plans around
strategic growth. The drawbacks include:
To steer clear of network obsolescence, organizations are turning to
Windstream Enterprise to enable a rich, unified experience with UCaaS
and SD-WAN leveraging Ethernet, broadband and wireless access solutions.
By replacing legacy access technology with more efficient, all-IP-based
access mediums, organizations will start to see the following benefits:
The need to shift from these legacy copper-based services have been
coming for years—not just within Windstream Enterprise, but for the
entire industry. These technologies are nearing end of life and can no
longer be trusted the way they once were. Organizations that are moving
to more agile, integrated modes of business connectivity and
communications are finding greater reliability, bandwidth, cost savings
and interconnectivity gains when switching to cloud-based solutions.
Windstream Enterprise has a wide portfolio of unified
communications, next-gen network and security solutions, making us the perfect
partner to help you create a custom migration path that will future-proof your
infrastructure and lay the foundation for an ever-changing landscape. To learn more about our award-winning UC and
SD-WAN services, visit our website to explore our solutions, including OfficeSuite UC®, UCaaS: Unified Communications as a Service and SD-WAN Concierge™.
1. Global Workplace Analytics. Work-At-Home After Covid-19. Accessed February 7, 2021.
2. FCC, Telecommunications Act of 1996. Accessed February 7, 2021.
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